In this session, we'll explore how to revitalize major ITSM practices—like incidents, services, problems, changes, releases, assets, and more—with simple no-code and low-code automations.

Learn how to deploy collision-free changes and to streamline various service desk operations with efficient automation on the GUI. Furthermore, we'll demonstrate ways to loop in experts, customize timely actions, keep stakeholders in the know, and conclude ITSM practices effectively.

For more information on ServiceDesk Plus, visit http://bit.ly/about-servicedesk-plus

Useful resources

Looking to future-proof your IT service desk? Download our free e-book - https://mnge.it/HjY
A comprehensive guide to no-code ITSM - https://mnge.it/Zge
A comprehensive guide on IT ticketing systems - https://mnge.it/PAc
How AI will redefine the way IT service desks work - https://mnge.it/DBb
The impact of machine learning on ITSM - https://mnge.it/jUb
5 key benefits of implementing an agile approach - https://mnge.it/JFF
6 AI-based use cases for your service desk - https://mnge.it/5D7
5 ITSM automation use cases with Machine Learning - https://mnge.it/uX4

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