Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Using AI / ML to Supercharge Continuous Delivery With Harness and PagerDuty

At first glance, applying machine learning to Continuous Delivery might sound a bit like cracking a peanut with a sledgehammer. I mean, how hard can deployment automation actually be? As it turns out, it’s way more complex than we think.

Announcing Incident Command Center Enhancements

The Incident Command Center (ICC) empowers your organization to command, control, and coordinate incident response without having to leave the OpsGenie app. With the ever-expanding demand for always-on services, increasing uptime is just as critical. Streamlining incident response leads to faster resolution of issues and less headaches for your customer.

A Small Leak Can Sink a Great Ship

Small and slow leaks sink ships – by analogy, slow and small leaks can also cause significant losses for any business if not detected and fixed early. Are small leaks interesting? Suppose an eCommerce business sees a decline of 50% of purchases in the last day – the entire company would be called in – from the CEO all the way to R&D, Support, to figure why it happened as quickly as possible.

OpsGenie is joining Atlassian!

Today we are delighted to announce that Atlassian has entered into an agreement to acquire OpsGenie. Six years ago, my co-founders and I recognized that always-on services were becoming commonplace, customers’ expectations were growing, and service disruptions had increased potential to impact a company’s revenue and reputation. As a result, the pressure on IT professionals was changing, but the tools to help them stay aware and in control of issues were not.

A Way Out of Email Hell: Statuspage for Incident Management

At eBay, we believe collaboration and communication are key to achieving our company goals. Come to this lightning talk to learn how we improved communication inside eBay using Statuspage as the main tool to announce maintenance and inform employees about incidents. This session will present Statuspage best practices to drastically reduce the amount of emails, Slack messages, and phone calls when things inevitably go wrong.

Atlassian to Acquire OpsGenie to Help IT Teams Manage Service Disruptions

SAN FRANCISCO--(BUSINESS WIRE)-- Atlassian Corporation Plc (NASDAQ: TEAM), a leading provider of team collaboration and productivity software, today announced it has entered into a definitive agreement to acquire OpsGenie, Inc., whose technology enables companies to better plan for and respond to IT service disruptions.