Operations | Monitoring | ITSM | DevOps | Cloud

March 2023

What is Remote Monitoring and Management (RMM)? How Does it Work?

What you need to know about RMM Technology is crucial to daily operations in today’s fast-paced business world. From managing finances to communicating with customers, businesses rely heavily on technology to get things done. But as businesses become more reliant on technology, managing their IT infrastructure becomes more complicated and time-consuming. That is where remote monitoring and management (RMM) comes in. But what is RMM?

7 Ways to Prevent Network Security Breaches in the Workplace

Network security breaches are every business’s nightmare. A security breach could be anything from password attacks with further unauthorized system access to data leakage. Whether it is a small start-up or a large enterprise with millions of dollars in turnover, a single network security breach can be detrimental to the reputation of any company, not to mention the financial losses incurred. According to the 2021 Thales Data Threat Report, 45% of US companies suffered a data breach in 2020.

What Can Go Wrong for Logistics Companies Without Geofencing?

Logistics does not only involve getting company resources from point A to point B. When a company has a logistics arm, they also need to develop the practice of field service management. This applies to any kind of customer-facing logistics, whether they are service vehicles for on-site support or company cars for client visits. Unfortunately, some organizations are immature when it comes to their field service management, employing only the most bare-bones approach to the discipline.

Why Your Business Needs Enterprise Mobility Management

Enterprise Mobility Management (EMM) Explained: Mobility is an unstoppable trend and its benefits are plentiful for businesses in 2022. However, great risks also follow and businesses must do their due diligence, which forces them to establish controls to balance the productivity. Whilst it is necessary to manage devices, there are other issues to consider. It is now vital to include applications and information that is distributed through smartphones and tablets.

4 Crucial Questions to Ask When Choosing an MDM Solution

Mobile workforce is an unavoidable work trend in the future. Whether it is implementing BYOD at remote workplaces or managing unattended devices without regular on-site visits, mobility management solution will play an imperative role in helping enterprises control all company-owned devices while protecting data security simultaneously.

Trust no one: Why businesses should adopt zero trust deployment

Businesses want to earn the trust of their customers. This explains why every brand dreams of ranking on the surveys that ask consumers for their most trusted brands. People, after all, trust their friends, family, and loved ones. If a brand can enjoy the same type of relationship with their customers, they will keep them for the long haul. Unfortunately, trust is easily broken. One of the quickest ways to do so as a digital business is to fall victim to a security breach.

5 Ways Mobile Device Management Tools Improve Company Security

In today’s fast-paced, tech-driven world, ensuring the security of your company’s data and mobile devices is more vital than ever. Mobile device management (MDM) tools are a powerful way to protect against malicious threats and other external risks to keep your business running smoothly. Of course, there is no one-size-fits-all solution when it comes to MDM, but there are essential features that can benefit any organization.

Managing a mobile fleet: How to manage issues revealed by geofencing

Because geofencing is a powerful tool, organizations that use the feature often rely exclusively on the technology for disciplinary action. For example, when an IT team receives an alert that a field worker has exited a geofence, they may immediately jump into corrective action, such as by issuing a written warning to the offender.

4 Tools & Strategies You Can Use to Boost Your Work-From-Home Business

Working from home has changed the business landscape, giving many professionals the option to take their tasks outside of the office and allowing them more control over their workdays and home life. Although many benefits can be gained from work-from-home setups, stress is not avoidable. Forbes highlights that common problems plaguing remote workers include distractions, communication and technical complications, and work-life unbalance.

IT Remote Management: 5 Best Practices for Retail

Modern retail businesses have a lot on their plates. IT infrastructure needs to work spotlessly to provide exceptional user experiences. Even the tiniest system bug can result in shopping cart abandonment and bring the workflow to a standstill. Instead of waiting hours for an IT technician to arrive and fix the problem, tech-savvy retail businesses rely on you – a remote IT support provider.

Why is it Important to Monitor & Manage Data Usage on Corporate Devices?

As a business owner, you are likely concerned about data usage on your company’s devices. In today’s digital age, where everything is going mobile-first, monitoring and managing data usage on corporate devices has become increasingly important for companies of any size. This article will explore why monitoring and managing data usage on corporate devices is essential, how you can do this effectively and what tools are available to help.