Operations | Monitoring | ITSM | DevOps | Cloud

February 2021

Out of the box GRC Processes - How two companies prospered

At first glance, AltaGas Ltd. and Align Technology don’t have much in common. AltaGas Ltd. is a North American energy infrastructure business with a focus on owning and operating assets to provide clean and affordable energy to its customers. Align Technology is a leading manufacturer of 3D digital scanners and clear aligners used in orthodontics. However, the two companies share similar stories when it comes to the technology they use to manage governance, risk, and compliance (GRC) issues.

ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work

On-demand collaboration happens fast nowadays. Service agents, from IT, HR and other departments, need to collaborate quickly to resolve employee needs before they become larger issues. Great employee experiences demand end-to-end integration and execution at scale. No longer a nice-to-have, productive collaboration has become essential for business continuity and enterprise resilience, as some workers start to return to the physical workplace.

CMDB: ServiceNow's foundation for success

In this new series of Now on Now blogs, we share how we, ourselves, use ServiceNow products to transform our operations and create great experiences. We hope our stories will inspire you, our customers, and partners, to achieve even greater business value and resiliency from the Now Platform®. For more information, visit the Now on Now Book of Knowledge.