Operations | Monitoring | ITSM | DevOps | Cloud

April 2021

Five worthy reads: Is DataOps the next big value driver in the analytics ecosystem?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we’ll learn about DataOps, an interesting methodology that can help organizations fast-track their data analytics operations.

Free ITIL v4 training from ITIL 4 co-author Barclay Rae | ITIL4 implementation in non-IT areas | ESM

Learn about #ITIL4 and #enterpriseservicemanagement from one of the ITIL 4 architects and co-author on how to extend the scope of ITIL 4 beyond IT and best practices to benefit your organization. With the developments in ITIL 4 in recent years, organizations are now appreciating the real meaning of value “co-creation,” and the need for collaboration across organizations. So there is a lot of development and collaborative work taking place to synthesize and integrate work, tasks, and value streams across departments, teams, and functional groups—all well beyond IT.

Launching RMM Central: A unified IT solution for managed service providers

We’re pleased to introduce ManageEngine RMM Central, a unified remote monitoring and management solution. Maintaining the IT infrastructure and systems of client networks is a herculean task for IT service providers. Multiple tools perform various capabilities in network management, be it maintaining or managing workstations, laptops, servers, and other networks.

Security threats affecting your workforce productivity? Here's how Forrester says you can address them

According to Forrester, the number of permanent, full-time remote workers is expected to increase by 300 percent or more compared to pre-pandemic numbers. Amid the chaos surrounding the pandemic, getting your entire workforce back to the office seems trivial, especially when many employees’ work can be done remotely. It’s no wonder that, according to Gartner, almost half of employees will continue to work remotely post COVID-19.

DHCP server monitoring made easy with OpUtils

In today’s complex IT infrastructures, Dynamic Host Configuration Protocol (DHCP) servers play an indispensable role in automating IP allocation and configuration. A DHCP server’s capacity to allocate IPs to the requesting clients in real-time is one of the factors that ensures constant uptime of dynamic networks. However, even though a network’s availability depends on them, DHCP servers are often not closely monitored by IT teams.

Five worthy reads: Location intelligence-the key to next-level data utilization

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we explore the rising scope of location intelligence in improving the overall customer experience.

Operation panopticon: How a weak IAM strategy led to the security camera hack across organizations

On March 9, 2021, Verkada, a software company that specializes in making security cameras for monitoring physical access control, was subject to a security hack. Hackers gained access to the video feed of at least 15 thousand cameras deployed across various locations and exposed the inner workings of hospitals, clinics, and mental health institutions; banks; police departments; prisons; schools; and companies like Tesla and Cloudflare.

Assessing the cybersecurity landscape

In the latest installment of the ManageEngine Insights' podcast, enterprise analyst John Donegan sits down with Andy Bates, the executive director of the Global Cyber Alliance. An expert in the field of cybersecurity, Bates discusses current IT security trends, attack vectors, crime deterrents, and other emerging issues, such as biometrics and blockchain technologies. Bates also addresses user psychology as it relates to IT security, as well as some of the silver linings of the COVID pandemic.

Change workflow builder

Using the new change workflow builder, users can now configure end-to-end workflows scaling to meet their business requirements. Dynamic approvals within each stage of the workflow, conditions to decide the path of the change and switch operations to shift the same, and the feasibility to perform field updates on change requests, are some of the functionalities available with the new change workflow builder.

Is the cloud coming to all of us?

During the past twenty years, so much has changed in the IT office. Two decades ago, we were still using dial-up modems. Now, the entire world wide web is at our fingertips, and our world of IT is more efficient but complicated too. A few significant IT trends have also developed during this time. One of the most important is the cloud that has also become a common buzzword in business. Like many buzzwords, there is a lot of excitement and confusion surrounding the term.