Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

Five worthy reads: Multi-cloud strategy in the digital era

Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week we are exploring the multi-cloud strategy and why its the next biggest thing in cloud computing. In an age where digital innovations happen at breakneck speed, the cloud has become crucial to every enterprise.

ManageEngine ServiceDesk Plus awarded SERVIEW CERTIFIEDTOOL Seal of Quality for 13 ITIL 4 practices

We are delighted to announce that ServiceDesk Plus, our IT service management (ITSM) platform, has received certification for 13 ITIL 4 practices from SERVIEW GmbH, a leading IT management consulting, training and certification firm. SERVIEW is an independent management consultancy that makes solutions comparable and specializes in maximizing the performance of service organizations utilizing world-renowned best management practices.

NetFlow Analyzer's cloud traffic monitoring: The new addition to our enterprise-grade traffic analysis tool

Given the benefits cloud computing offers such as security, flexibility, better collaboration, and data modernization, organizations of all shapes and sizes have started moving their workload to this technology. With so many organizations using workarounds to gain visibility and control of bandwidth consumption, and with cloud computing letting organizations access and manage the information, the amount of data being generated is also increasing.

A guide to mastering multiclient network management for MSPs

Managed service providers (MSPs) play a major part in increasing business continuity and enhancing the productivity of the businesses they cater to. Businesses these days rely on MSPs to take on the responsibility of managing their networks, so they need not spend most of their time on network management tasks like keeping track of network devices, troubleshooting network bottlenecks, etc.

We're delighted to announce that ManageEngine has been named a Technology Leader in the SPARK Matrix: IT Service Management Tools, 2022 report

ManageEngine’s flagship ITSM platform, ServiceDesk Plus, has been named a Technology Leader in the latest SPARK Matrix: IT Service Management Tools report. This recognition reaffirms our efforts to make ServiceDesk Plus a capable ITSM platform that helps enterprises manage and deliver IT and business services.

PAM Masterclass Episode 3: Essentials of privilege elevation and delegation management

In this episode, you'll gain an in-depth understanding of ManageEngine PAM360's privilege elevation capabilities to provision time-based, application- or command-based, role-based, and requirement-based access privileges to non-admin users, along with some real-world use cases.

OpManager Enterprise Edition: Optimized features for scalability

Monitoring an enterprise network is challenging for two reasons: the size of the network and the distributed architecture it follows. In the distributed model, branches spread across the globe, requiring a centralized monitoring solution. As the business grows, more devices will be added to the network, meaning your enterprise monitoring tool must be able to scale to match the performance requirements.

Real user monitoring with Applications Manager

Real user monitoring (RUM) is used to collect and analyze data about user interactions with a website or application in real-time. This enables organizations to gain valuable insights into the performance and user experience of their digital products. Despite its importance, the significance of RUM is often overlooked, and many organizations fail to leverage its benefits. By employing a RUM tool such as Applications Manager (APM), you can stay vigilant by capturing real-time user interactions.

Unleashing the Power of ManageEngine CloudDNS: Get Ready for the latest updates this April!

Are you ready to take your DNS management to the next level? If so, we’ve got some exciting news for you! ManageEngine CloudDNS has just released a set of updates that are set to revolutionize the way you manage your DNS infrastructure. From enhanced branding and protection features to improved scalability and DevOps-induced productivity, these updates are designed to simplify your DNS management and ensure that your web applications are always available to users.

Docker monitoring 101: Tools, key features, metrics, and more

Docker is a well-known open-source platform that is predominantly employed to bundle applications and their dependent components into containers for easy development and deployment. Docker is lightweight and efficient in resource consumption by operating as an executable packaged software with all the necessary framework, libraries, code, runtime, and files required to run an application.

5 beneficial reasons why enterprises should use low-code platforms for their app development

In today’s world, the demand for custom enterprise applications is at an all-time high. Why? First, businesses are seeking ways to streamline their operations and improve efficiency, which often requires custom solutions tailored to their specific needs. Second, the rise of mobile devices and remote work has created a demand for applications that can be accessed from anywhere.

Check, measure, and monitor your bandwidth for an effective network infrastructure

Having slow internet speed can cause huge frustration among the users in an organization. We know how effective use of bandwidth can influence productivity in your business. Bandwidth is the volume of information that can be sent over an internet connection in a measured amount of time calculated in megabytes per second. For instance, let’s assume your organization’s network bandwidth is a canal and your data is the ships sailing through it.

Analytics Plus webinar: The 5-step plan to establish capacity planning for your IT

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

OpManager now integrates with Microsoft Teams

Picture this: You’re knee-deep in a project and suddenly, your network goes down. Panic sets in as you frantically try to troubleshoot the issue, sifting through piles of emails or waiting for responses on clunky chat platforms. Gone are those days! With Microsoft Teams, you can collaborate with your team, create dedicated channels for different projects, and share ideas and files seamlessly.

Top 5 important metrics you need to be monitoring in your MySQL server

MySQL is an open-source relational database management system that operates based on the client-server model by using SQL as its mode of communication. It is the second most popular database in the world owing to its flexible and scalable nature, high security, ease of use, and ability to handle large data sets seamlessly. Due to its wide range of functionalities, MySQL is employed as part of the database management system for several high-profile companies such as Facebook, PayPal, and Twitter.

Analytics Plus webinar: The 5-step plan to establish capacity planning for your IT

To stay profitable in these competitive times, organizations need to ensure sustained operations and scale at opportune times. Capacity planning can act as an integral cog in this process. Effective capacity planning helps business leaders ensure uninterrupted and optimal operations and services—elements that are vital for business sustainability and profitability. Capacity planning also sheds crucial insights into organizational shortcomings and cost drains, allowing leaders to course correct and streamline operations.

8 reasons customers choose CloudSpend over native cloud billing tools

CloudSpend-Cloud cost management FinOps professionals often find it difficult to gain full visibility of cost overruns resulting from cloud wastage. MangageEngine CloudSpend is a cloud cost management tool that helps you reduce cloud wastage and save costs. If you are a sysadmin or a FinOps professional and are wondering what CloudSpend does that native cloud billing tools don’t, this article is for you.

The AIOps journey: Navigating the path to proactive IT operations

In the modern IT era, most organizations are heavily on their IT infrastructure to stay relevant and competitive. However, managing complex IT systems can be a daunting task, as the volume of data grows and IT environments become more heterogeneous. To address these challenges, many organizations are turning towards artificial intelligence for IT operations (AIOps)—an approach that leverages AI and ML to streamline IT operations, improve efficiency, and reduce downtime.

CloudDNS' geo-load balancing and redundancy ensure high availability and reliability

Cloud computing makes it easier for businesses to build and deploy applications that are accessible from anyplace in the world. But cloud computing also introduces new challenges, such as ensuring applications remain available even if there are network outages or unexpected spikes in traffic. ManageEngine CloudDNS provides a powerful geo-load balancing and redundancy feature that makes it easy to manage and distribute traffic across multiple servers and locations.

El Salvador government healthcare institution saves up to $400,000 by using OpManager

Instituto Salvadoreño del Seguro Social (ISSS) is an El Salvadorian government institution that provides health care services to the people of El Salvador. The institution offers insurance, medical treatment, prescription home delivery, and other health-related services. There are about 114 branches throughout El Salvador.