At FireHydrant, we know that alert management is about more than just getting notifications to the right people — it’s about reducing stress and fatigue, balancing workloads, and empowering your team to respond with confidence. That’s why we’re excited to unveil Round Robin for Signals Escalation Policies, a feature designed to make alert escalations smarter, fairer, and more team-friendly by allowing you to automate the sequential assignment of new alerts.

When we launched our fully-featured Microsoft Teams integration in May, our goal was clear: to provide enterprise teams with the robust and comprehensive toolset they need to manage incidents faster and more effectively – right where they work. It’s all part of our commitment to building the leading enterprise incident management solution. Today, we’ve enhanced our Teams integration by adding the ability to automatically create Microsoft Teams group chats directly from your Runbooks.

Today, we’re excited to announce the release of our new ServiceNow integration in beta — designed to give engineers even more control to manage and automate incidents in FireHydrant while seamlessly keeping the rest of the organization aligned in ServiceNow.

At FireHydrant, we believe that what happens after incidents is just as important as what happens during – and that’s why Retrospectives have always been a cornerstone of our product. Today, we’re proud to introduce the most powerful, customizable, and collaborative retrospective experience you’ll find anywhere.