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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

Through the Crisis: Nexthink Customer Stories (BG Engineering)

Nexthink is incredibly proud to be able to present yet another installment of our Through the Crisis series, in which our customers share their IT challenges and successes from the COVID-19 crisis. In this installment, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.

Through the Crisis - Philosophy at Work

Dr. Brennan Jacoby is a philosopher and the founder of Philosophy at Work, an organization that works with businesses seeking to improve their thinking skills, by leveraging the great philosophers and philosophical techniques. Here – as part of our Through the Crisis series on remote work during and beyond the COVID-19 lockdown – Dr. Jacoby discusses the new Virtues of Virtual report, Aristotle, and how the way we approach technology can help us get the best out of it…

Maintaining Employee Experience with G Suite Monitoring

Today, we are excited to share the first in a series of Employee Experience (EX) focused eBooks, helping you understand how Catchpoint can be used to ensure you get the best digital performance for your employees. In this eBook, we focus on five use cases, demonstrating through examples, how to best utilize digital experience monitoring for G Suite.

Goliath Technologies Joins IGEL Ready Program as a Technology Partner

Goliath joins a growing number of forward-thinking businesses that are integrating and validating their products through the new IGEL Ready program Philadelphia, PA and San Francisco, CA – July 15, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and IGEL, the edge OS leader for cloud workspaces, today announced that Goliath has joined the new IGEL Ready program as a technology partner.

What Observability Means to Digital Experience Monitoring

It would not be wrong to say that Observability is the new buzz word for the last couple of years at least and often we find organizations burden themselves with questions like – The answer to these questions lies in understanding the concept of Observability and how it ties in with the digital experience monitoring strategy of your organization and only then can you determine where you stand in terms of Observability.

Reputation Matters - Nexthink's Execs Share Favorite Customer Stories

Perhaps one of Nexthink’s most endearing qualities is that it has never been a “drink the kool-aid” type of company. Yes, we are proud to be the leading experience management platform in IT, but that honor is most championed from outside, not within. From its beginnings, Nexthink has been used by enterprise IT to narrow the gap between what employees expect at work and what they receive.

4 ways to use Catchpoint to drive remote workforce productivity

IT professionals are now adapting to a remote environment and learning to manage a distributed, homebound workforce. From a technical standpoint, the process of setting up a remote workforce is well-known. For this blog post let’s dive into one step of the process, which is arguably the most important, user experience monitoring.