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The latest News and Information on IT Service Management, Service Desk and related technologies.

Hector - Introduction to transfer orders

Do you have asset tracking issues? Do you spend hours updating your inventory on an Excel file? Introducing Hector, your ultimate asset manager. This video will give you an overview of how to use Hector's transfer orders to move assets from one location to another, with a process flow controlling the specific steps including approvals, inventory validation and delivery verification. Hector is a SaaS solution that can be customized to your needs. Free yourself from the constraints of inventory management and choose a solution that suits you.

Fortune names ServiceNow to Future 50 list for fifth year

Innovation is at the core of everything we do at ServiceNow. We’re always striving to make work better for our customers, our partners, and our employees. That’s why we’re humbled and honored to be named for the fifth straight year to the 2021 Fortune Future 50 list, which recognizes innovative companies with high long-term growth potential. ServiceNow is committed to becoming the defining enterprise software company of the 21st century.

Asset Tracking Software - How To Manage Your Software Licenses - Hector

Do you have asset tracking issues? Do you spend hours updating your inventory on an Excel file? Introducing Hector, your ultimate asset manager. This short video will give you an overview of how to use Hector's software management module to control your software licenses. With these functionaltities, failed audits, missing licenses or under budgeted purchases are a thing of the past. Hector is a SaaS solution that can be customized to your needs. Free yourself from the constraints of inventory management and choose a solution that suits you.

How to manage third-party updates for Microsoft Intune | Detailed overview - Patch Connect Plus

Learn how to deploy third-party patches and applications to endpoints over the cloud using the Patch Connect Plus web interface. This step-by-step walk-through shows how to deploy an example update. Hope you find value in today's product explainer video!

The importance of a furniture inventory management software

Businesses need to purchase equipment on a regular basis in order to operate properly. As the business grows, so does the inventory and it can be easy to lose control. However, furniture inventory management is not something that should be overlooked. As a company, you have certainly accumulated a certain amount of furniture to equip your offices: To ensure that you have some control over your purchases, it is important to make an inventory that lists all your material goods in one place.

How to improve customer engagement: Use conversational messaging

How we communicate with each other has changed, thanks in large part to rapidly evolving technology. Every day, we spend time online and on our smartphones. We’re accustomed to rich messaging with family and friends using images, videos, and emojis to help make our point and highlight our meaning. We also communicate asynchronously, meaning when we have time and it’s convenient for us.

Building Relationships With Clients (2022 Guide)

How much do you know about building relationships with clients? In this guide, we are going to break down all you need to know about building relationships with clients. If you are exploring ways to increase customer retention and reduce churn, this is the perfect guide for you. Let’s dive straight into some practical tips on how to build strong and fruitful relationships with clients.

IDC survey validates the benefits of ServiceNow certification

Time after time, customers tell us how investing in ServiceNow certification helps them deliver better business outcomes, accelerate time to value, and drive innovation. The benefits for individual ServiceNow professionals are equally clear: skills that power team success, increase credibility, and enhance career prospects. An IDC survey provides independent confirmation of these benefits.