The customer support department is an integral part of any organization. Startup business owner often handles it by themselves; however, medium to large-sized organizations establish separate workforce but in-house hiring or outsourcing to keep their customers happy. They use many proven tactics for user engagement and are still seeking the way to bridge the gap.
The rate of cyberattacks is alarming. The number keeps increasing every year. According to the FBI’s 2019 Internet Crime Report, in 2018, cybercrime leads to a $2.7 billion loss. This means that you have to up your game when it comes to protecting your website content. You can prevent cyber attacks by controlling any form of data that comes from users.
Website performance is how quickly the site can be displayed on the user’s Internet browser once a request is made. Keeping an eye on certain indicating factors can let you know if your website is doing well. It can also help during the development process when you are trying to optimize your website.
Censorship appears to be increasingly tough not only in countries, which we traditionally view as authoritarian (Iran, North Korea, China, Russia, etc.) but in Western ones as well. It is not uncommon anymore for users from around the globe to find themselves unable to access their favorite resources.
Many individuals feel accomplished after owning a business website; so much so that they even forget to set up security defenses around it. On the other hand, most of the people deliberately skip this step because why would hackers hack small-scale business models, right? You would be surprised to learn that 43% of hackers target small businesses. Besides, 60% of small-scale companies go out of business within six months of a cyberattack.
According to the Hacked Website Report by Sucuri, the number of websites getting compromised by hackers is increasing every year. The damage related to cybercrime is expected to hit $6 trillion by the end of 2020. If you are planning to launch an eCommerce website or already running a successful one, you must have to upgrade the security of your website regularly. Here, I am sharing some useful ways to keep your eCommerce site safe from hackers and fraudsters.
Host choice and the process of identifying the right data center for your company’s web hosting needs is one of the most challenging but essential decisions that you’ll have to make. It will depend a bit on how important the web component of your company is, but, in the modern era, it is highly likely that web will play a huge part of your company’s operations.
The very foundation of exchange between web & client-server protocol started with HTTP, where HTML form was the source of fetching resources - from documents to images. This extensible protocol was designed in the early '90s and has evolved over time. Cache or authentication is the main feature handled by HTTP which has never been compromised. Still, there are dangerous sites that are keen on corrupting the digital world.
Having a fast website is something that used to be great to have, but today it is literally a requirement. Slow websites affect your site in both terms of search engine ranking as well as your visitors’ attitudes. 47% of website visitors expect a site to load in less than two seconds.
The increasing numbers of business are switching to e-commerce business to sell their products. As of now, there are more than 7,500,000 online stores operating around the world. Naturally, every online retailer is always in the lookout for the best possible ways to outlive their competition. E-commerce businesses cannot compromise on the performance, speed, usability, and scalability of their websites and this is why they need to choose the appropriate technologies diligently.
