As the pandemic wears on, remote incident management has become the norm worldwide for businesses. Here we share some best practices that helped us to address remote incidents and make on-call less stressful. With the onset of remote work due to Covid-19, remote incident management has become the norm for businesses worldwide. Organisations that were earlier used to having war rooms now find themselves having to coordinate teams through Slack, MS Teams or other collaboration tools.

We are thrilled to begin the year on a high note! Squadcast has been awarded in the Incident management and IT Alerting category in G2's Winter Report 2021 for below categories. ‍‍ “We are honoured to be recognised as a Momentum Leader in the IT Incident management category by G2. We have always strived to create the fastest and easiest Incident Response experience for Engineering and DevOps teams that enables organisations to better monitor their IT infrastructure and applications.

Thank you for inspiring us this year! As is becoming a tradition, we've put together a collection of product updates, case studies & content, that tell the story of Squadcast in 2020.

Better visibility is the first step to improved system stability. Our latest blog outlines Top Observability tools for DevOps Engineers & SREs to help you get started on your journey to gain valuable insights into your infrastructure. “We can't fix something which we can't observe” - whether it's a steam engine or a complex microservice based cloud deployment, great observability makes troubleshooting things easier.

Are you wondering what it takes to become an SRE from a SysAdmin background? Our latest blog, covers the growth areas and technical skills needed to successfully transition to an SRE role. The last decade has seen widespread adoption of SRE practices based on the best practices laid out by Google. Many SysAdmins have observed this trend and are now evaluating becoming SREs. Which gives rise to the question how much of a skills overlap is there between an SRE and a SysAdmin?

Are terms like “Error budgets” and SLOs roadblocks on your way to adopting SRE practices for your organisation? Our latest blog talks of "How to SRE without an SRE on your team", where we look at some of the most elementary SRE concepts that you can start implementing right away! We help you pick SLOs, identify toil and touch base on Automation for SREs along with few best practices to get you started on your SRE journey.

In the second part of his "Choosing SLOs that are appropriate for our customers" blog, Adam Hammond, narrates a fictional case study through Bill Palmer, one of the protagonists of The Phoenix Project and shows "How small changes to your SLOs can be SMART for your business" In our previous blog, we discussed why you need to choose SLOs that are appropriate for your customers. We don’t always write out S M A R T and list our SLOs immediately. The process is organic, and it may take a while.

Building scalable and highly reliable software systems is the ultimate goal of every SRE out there. Follow the path of continuous learning with the help of our latest blog which outlines some of the most sought out open source projects in the monitoring, deployment & maintenance space. The path to becoming a successful SRE lies in continuous learning.

On the quest to provide the best uptime, software platforms depend on complex interconnected microservices. This often leaves them vulnerable to cascading failures creating a massive deluge of alerts from monitoring tools when things go wrong. In this blog, we explore how Squadcast can be configured to curb alert noise for better productivity with the help of the most advanced deduplication features.

In our latest two-part series blog, Adam Hammond, talks about how you can build sustainable SLOs that are appropriate for your users, your technology platform, and your business which in turn will help you make your systems robust, your customers happy, and your business boom.