Incident Management Tools - Do I Even Need Them?
Software is hard… Maintaining software reliability is harder than it used to be. Software systems have grown dramatically in complexity, as they’re applied in a wider range of applications and environments. Many of which have become fundamental to the everyday function of our society. On the other hand, the pace of software development and release is also faster than ever. Innovating new features faster than competitors has become the key to success in a rapidly-changing market.