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Latest Posts

Five worthy reads: Agile, the perfect ingredient for your organization's operations management

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore how the agile philosophy can help organizations manage their operations.

The GDPR: It's been a year, did it make a difference?

Businesses are comprised of different departments and professionals, with data flowing across the organization. When there’s a data breach, it’s usually the data protection officers (DPOs), CIOs, and CISOs who take the brunt of the blame; however, since the introduction of the General Data Protection Regulation (GDPR), all staff are more responsible for data handling.

Introducing ServiceDesk Plus Cloud for Microsoft Teams

As much as service desk teams encourage use of their IT self-service portals, many end users still prefer the conventional method of calling the IT service desk team or walking in to report an IT issue. Although this solves the immediate problem, it reduces service desk efficiency and makes tracking tickets and other administrative tasks a nightmare for IT technicians.

Firefox add-on outage: Yet another reminder for companies to enforce PKI life cycle automation

More often than we’d like to admit, we tend to underestimate the impact of every moving part within an organization—especially those that seem small or insignificant. And usually, it’s not until we’re facing the fallout of neglecting that seemingly insignificant factor when we realize what a mistake we’ve made.

AlarmsOne and Applications Manager now have a tight webhook integration

To make your application monitoring easier, we’ve built a tighter integration between AlarmsOne and Applications Manager. AlarmsOne already has a Poller-based integration with Applications Manager; however, now it has a webhook integration that will have you receiving alerts in a jiffy.

OpManager Standard Edition: Powerful entry-level network and server monitoring for SMEs

The OpManager Standard Edition is an intuitive, flexible network and server monitoring solution developed especially for small and medium enterprises (SMEs). If you have big IT management goals but you are held back by a tight IT budget, the Standard Edition is the way to go.

We're an April 2019 Gartner Peer Insights Customers' Choice for SIEM-thanks to you!

We’re happy to announce that ManageEngine is an April 2019 Gartner Peer Insights Customers’ Choice for Security Information and Event Management (SIEM). While Gartner analysts recognized ManageEngine in its Magic Quadrant for Security Information and Event Management * for three consecutive years, this Customers’ Choice distinction makes us even more proud because we see it as proof that our customers are happy with the technology we provide.