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How MSPs Can Leverage AI to Increase Efficiencies and Increase Margins

The Managed Service Provider (MSP) industry is highly competitive. The growing demand for IT management and support has led to a proliferation of MSPs, ranging from small to established providers. This saturation intensifies pressure on profit margins and heightens expectations for delivering faster, more efficient services. With many MSPs competing for business, companies must find ways to differentiate themselves to attract and retain clients. At ScienceLogic, we know that AI holds the key to success.

Mobile and Supply Chain Predictions for 2025

My new crystal ball was delivered this morning, so it’s time to make some enterprise mobility predictions for 2025. I ordered it on an early black Friday deal yesterday and got free overnight shipping. Even though my AI-driven shopping guide encouraged paying for same-day delivery, I saw no need to pay for faster amusement. But enough about my ecommerce buying habits; let’s look at what mobility and supply chains operations teams might see in 2025.

Automate Fast & Win: 11 Event-Driven Automation Tasks for Enterprise DevOps Teams

Event-driven automation is a powerful approach to managing enterprise IT environments, allowing systems to automatically react to enterprise events (Observability / Monitoring / Security / Social / Machine) and reducing or removing the need for manual intervention. This post discusses 11 common automation tasks that are ideal for enterprise DevOps teams looking to enhance operational efficiency, reduce downtime, and ensure business continuity. Struggling with ideas for where to start?

5G and Network Automation: Pioneering the Future of Connectivity

The advent of 5G is not just an evolution of mobile networks; it’s a revolution. Promising lightning-fast speeds, ultra-low latency, and massive device connectivity, 5G is reshaping industries and transforming how we live, work, and interact. However, this leap forward demands smarter, more agile networks. Enter network automation, the backbone of operational efficiency in the 5G era and beyond.

Cribl Stream: Up To 47x More Efficient vs OpenTelemetry Collector

Let me set the record straight before anyone accuses me of bias or not being an OpenTelemetry supporter. Cribl loves OpenTelemetry! We’ve written lots of blogs about It; we have vendor-specific OpenTelemetry Destinations (with more to come!), and we support automatic batch parsing for easier data manipulation and re-batching for network transport efficiency of logs, metrics, and traces.

5 Types of Network Topology and How to Choose the Right One

Successful businesses operate like well-oiled machines. Maintaining an effective network is the key to achieving this smooth operation. After all, the right network delivers efficiency and scalability and protects against cybersecurity threats. That said, building a network that meets your unique business needs can be challenging. To do so, you need to pick the correct type of network topography. But what is network topography, and what options are out there? Let's dive in.

Capacity Management: Debugging Exceeded Rate Limits

Snuba, the primary storage and query service for event data that powers Sentry in production, has historically been doing rate limiting under the hood, making it hard to discover and increasing time to resolve customer support requests. This is not something you’d know the specifics of unless you were deep in the Snuba code. But as we triage support questions from customers, one issue tends to pop up: RateLimitExceeded. You got tired of not getting query results.

How to securely connect Grafana to Google BigQuery using Workload Identity Federation

Umesh Pawar is a Senior Cloud Engineer at Searce, and is also the co-organizer of the Grafana and Friends Delhi Group. Umesh has been focused on infrastructure and app modernization, as well as observability solutions including the Grafana LGTM Stack, for the past two years. With the Google BigQuery data source plugin for Grafana, you can easily query and visualize data from BigQuery directly in Grafana.