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Elastic Support Hub moves to semantic search

We’re excited to share a recent enhancement made to the Elastic Support Hub: it’s now powered by semantic search! But before we go into more detail on the changes we made to the Elastic® Support Hub and its impact on our customers, it's important that we take a moment to explain the concept of semantic search. At its core, semantic search is a method of search that uses AI to return more relevant search results. Take a look at this quick video explaining the concept.

Security - A Pillar of Reliability

When you think about making your service reliable, what standards and benchmarks are most important? The availability of services? Consistently fast responses? Accurate data? Prioritizing critical and common use cases? These are all important and deserve some focus, but today we’ll put the spotlight on an often overlooked pillar: security. ‍ Cybersecurity incidents can be the most devastating types of incident for your organization.

How We Handle Upgrades at AppSignal

At AppSignal, our pricing revolves around the number of requests we process for a customer and the number of buckets of logging data we store. After their free trial, customers are offered the most fitting plan for them based on their usage in the previous 30 days. About nine years ago, we noticed that many customers were slowly growing their number of requests, but we kept charging them for the plan they started on.

NVIDIA H200 Power Requirements: Can Your Racks Support Them?

This week, NVIDIA unveiled what they are calling “the world’s most powerful GPU for supercharging AI and HPC workloads,” the H200 Tensor Core GPU. There is much hype around the H200 as it is the first GPU with HBM3e. The larger and faster memory will further enable generative AI, large language models, and advance scientific computing for HPC workloads. Read the NVIDIA press release.

Goodbye, GitOps: Getting to green in an AI-powered world

The cognitive bias known as the streetlight effect describes our desire as humans to look for clues where it’s easiest to search, regardless of whether that’s where the answers are. For decades in the software industry, we’ve focused on testing our applications under the reassuring streetlight of GitOps. It made sense in theory: wait for changes to the codebase made by engineers, then trigger a re-test of your code. If your tests pass, you’re good to go.

How To Create a DevOps Implementation Roadmap

You’ve done your research and decided to use the DevOps approach for your software development process and IT operations. However, before you start tossing around terms like “continuous integration” and “containerization,” there’s an important starting point on your DevOps journey — creating a DevOps implementation roadmap.

Managing Apple Devices in N-central is Now Better Than Ever

It’s not uncommon to find with remote monitoring and management solutions that the functionality they offer around Apple device management lies a very distant second to that offered for Windows devices. N-central has long been a leading RMM solution, and it too has had its deficiencies when it comes to Apple device management.

Infrastructure Management & Lifecycle Explained

IT infrastructure must meet enterprise needs for effective service delivery while also providing value for money. This is a critical undertaking. Massive data growth, increased complexity of hybrid cloud environments, and emphasis on digital-first strategies are just some of the challenges. This requires an advanced approach to how infrastructure is configured and controlled — infrastructure management.