Throughout the world, the business and service sectors thrive on the best customer service management practices to ensure customer retention, boost customer sentiments to increase the profitability and branding of their business. But amidst the emerging technological advances, AI (Artificial Intelligence), as it is well known, is turning the table for businesses in winning the game of gaining customer trust and loyalty.
I’m a big believer in leaving things better than I found them. I apply that mentality to work, home, and all the places in between. This planet is pretty remarkable, as are the approximately 7.6 billion people who share it. So, it’s no surprise that I want to play a part and create lasting change that leaves our world more sustainable, more equitable, and more ethical for everyone.
A client onboarding checklist will help to make client onboarding easy for both parties. There is no reason why client and customer onboarding has to be a laborious process. Utilizing the power of workflow automation tools like StartingPoint, you can transform your onboarding process into a streamlined workflow designed to enhance customer experiences. Have you considered enhancing customer experiences with an improved onboarding process?
Amongst all the cool features of SquaredUp Dashboard Server, the coolest kid on the block is probably the PowerShell tile. The reason is simple – PowerShell is easy, it’s awesome, and it’s powerful! You can not only retrieve data from the source (like the APIs), but you can also manipulate that data, work with variables, loop it, filter it, and use it in whichever way works the best. Like they say, the things PowerShell can do are only restricted by the proficiency of the user.
Enterprises are using Unified Communications as a Service (UCaaS) solutions like Microsoft Teams and Zoom, and Contact Center as a Service Solutions (CCaaS) like Five9 and Genesys to improve communications, simplify operations, and accelerate IT agility. As the COVID-19 outbreak clearly demonstrated, UCaaS and CCaaS solutions are ideal for delivering enterprise communications services to remote workers, mobile users, and small/home offices.
When building distributed, scalable cloud-native apps containing dozens or even hundreds of microservices, you need reliable monitoring and alerting. If you’re monitoring cloud-native apps in 2021, there’s a good chance you’ve chosen Prometheus. Prometheus is an excellent choice for monitoring containerized microservices and the infrastructure that runs them — often Kubernetes.
Enterprises are using Unified Communications as a Service (UCaaS) solutions like Microsoft Teams and Zoom, and Contact Center as a Service Solutions (CCaaS) like Five9 and Genesys to improve communications, simplify operations, and accelerate IT agility. As the COVID-19 outbreak clearly demonstrated, UCaaS and CCaaS solutions are ideal for delivering enterprise communications services to remote workers, mobile users, and small/home offices.
You probably can’t believe I’m asking that question. It’s like showing up to a party and immediately asking about the afterparty. Is it really time to look for the exit? No…but yes. We used to deploy apps on systems in data centers. Then we moved the systems to the cloud. Then we moved the apps to containers. Then we wrapped it all in Kubernetes for orchestration, and here we are. Each advance in technology unlocks doors we couldn’t reach before.
Large portions of software development budgets are dedicated for testing code. A new component may take weeks to thoroughly test, and even then mistakes happen. If you consider software defects as security issues then the concern goes well beyond an application temporarily crashing. Although even minor bugs can cost companies a lot of time to locate the bug, resolve it, retest it in lower environments, then deploy it back to production.
