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Feature Spotlight: System Maps

Lumigo’s System Map is a real-time visualization of your entire application. A bird’s eye view of the whole stack with filters that allow you to drill down into a subset of your infrastructure. Our systems have grown exponentially both in scale and complexity. AWS takes care of scaling automatically, ensuring your application will scale gracefully regardless of the programming language, load, or location.

Shadow IT: Why Tech Support Comes Up Short

The catchphrase “shadow IT” has always been a bit misleading in the world of tech support. Is using Dropbox instead of Google Drive akin to committing some seedy act in a dark alleyway? Jokes aside, it seems tech support’s real problem has less to do with terminology and more to do with the way they approach shadow IT. Their aim is often near-sighted because their tools hold them back.

Do you use uniform tools to perform monitoring in different environments?

While monitoring different types of OS, it is essential to reduce the number of tools used to a logical and reasonable minimum. Under “tools”, we understand all kinds of APIs, software packages and technologies are used to perform the monitoring tasks. For example, same or similar tasks of monitoring system resources can be solved by using SNMP, WMI, various scripting languages, such as PS1, Python, VBasic and so on.

Four ways to improve knowledge management using Knowledge-Centered Service

Worldwide there are 5 billion searches a day, of which Google processes 3.5 billion, or 40,000 per second. More than half of web searches now come from a mobile phone, and this trend is not limited to consumers; businesses are also being impacted. ServiceNow customers, partners, and employees are searching for relevant information, both on their desktops and on mobile devices, to self-solve their own issues.

NiCE Linux Power Management Pack 1.10 for Microsoft SCOM

IBM Power servers run business critical workloads, so response time and availability is key. With the new NiCE Linux Power Management Pack, you have a comprehensive monitoring solution for your key Linux server on IBM Power Systems. Leverage your existing investment, reduce costs, save time and build efficiencies that will last beyond your expectations.

How implementing a BYOD initiative helps prepare remote workers for COVID-19 era challenges

As the COVID-19 pandemic continues to force employees to work from home, businesses are facing new and unique challenges to ensure business continuity. When remote work is mandated due to COVID-19, the transition isn’t smooth for many businesses; not every business has the infrastructure to make the abrupt shift, even given the immediate need to go remote.

Email, security, and breaches

Email-based attacks can take many forms, and are typically deployed by cybercriminals in order to extort ransom or leak sensitive data. Just recently, a banking Trojan named Trickbot targeted Italy, a hotspot for COVID-19 cases, with email spam campaigns. While the email subject line is in line with the daily concerns and talks about spread of the virus, the attachment was actually a malicious script.

GrafanaCONline Day 1 recap: Opening keynote with Grafana Labs leadership

GrafanaCONline is live! We hope you’re able to catch the great sessions we have planned over the next couple of weeks. The conference kicked off yesterday with a keynote from Grafana creator Torkel Ödegaard, Grafana Labs CEO Raj Dutt, and VP of Product (and Cortex co-creator) Tom Wilkie.