In an era where digital presence is synonymous with business continuity, unexpected downtime haunts every IT department across industry domains. The quest for operational perfection pivots around not just maintaining uptime but proactively ensuring it. Artificial Intelligence for IT Operations – a ray of hope in this persistent pursuit. Still, the question remains: Is achieving zero unexpected downtime with AIOps a tangible reality?

Datadog is a Software-as-a-Service (SaaS) cloud monitoring solution that enables multiple observability use cases by making it easy for customers to collect, monitor, and analyze telemetry data (logs, metrics and traces), user behavior data, and metadata from hundreds of sources in a single unified platform.

In the critical world of healthcare services, efficiency and accuracy are indispensable. For a leading American health services company catering to the healthcare needs of over 100 million individuals and managing a workforce of more than 100,000 associates, a strategic approach to optimizing IT operations is necessary.

Today, almost every other business is using cloud-native technologies and practices to grow business and increase revenue. No doubt, the modern cloud computing approach offers several opportunities for businesses to grow but it is also creating a new set of challenges. As per a report, SaaS companies spend almost 19% of their total revenue on IT. If not handled these challenges properly, it will erode the anticipated advantages. In fact, many businesses are under high pressure to reduce their IT costs.