‍In the fast-paced business world of today, it is essential for businesses to offer speedy and effective customer care to keep their customers happy and loyal. A strong helpdesk ticketing system is one of the vital tools that may improve customer assistance. The helpdesk ticketing system from Asset Infinity provides a complete solution to expedite customer support procedures, enabling firms to provide quick fixes and first-rate service.

The security of your organization’s network is paramount to its success. With the ever-changing landscape of cyber threats, it's important to take the necessary steps to ensure that your network is secure and compliant with industry regulations. Ensuring compliance requires you to know what’s on your network. But how can that be done when only 48% of leaders and security professionals say they run their asset discovery program at least once per week?

PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer similar or enhanced features is essential.

Increases in attack surface size lead to increased cybersecurity risk. Thus, logically, decreases in attack surface size lead to decreased cybersecurity risk. While some attack surface management solutions offer remediation capabilities that aid in this effort, remediation is reactive. As with all things related to security and risk management, being proactive is preferred. The good news is that ASM solutions aren't the only weapons security teams have in the attack surface fight.

In our previous blogs, we discussed the transformative capabilities of AI in demand forecasting and planning for the retail and CPG industries, as well as the data science and ethical considerations behind it. Now, in this final installment of our series, we'll explore how businesses can maximize their margins by integrating, adopting, and executing AI-powered solutions.

With remote work now commonplace, having a good cyber hygiene program is crucial for organizations who want to survive in today’s threat landscape. This includes promoting a culture of individual cybersecurity awareness and deploying the right security tools, which are both critical to the program’s success. Some of these tools include endpoint patching, endpoint detection and response (EDR) solutions and antivirus software.

With 73% of IT and security professionals reporting an increased workload since hybrid and remote work started, ITSM is a game changer for your organization. By automating workloads and increasing visibility, you’re able to build up the resiliency of your IT operations and proactively resolve problems. But getting started can be hard. That’s why Bob Grazioli, Ivanti’s Chief Information Officer, sat down to share his perspective gathered over more than 25 years in the field.

With over 236,000 total vulnerabilities currently known – and an average 61 new vulnerabilities added every day to the NVD – it’s impossible to remediate every single CVE or threat vector that appears. So, how do everyday organizations handle the continuously growing threats to their organization’s end users, customers and data – especially across an increasingly hybrid and remote Everywhere Workplace?