Don't Treat Your Business Metrics Like Other Metrics
Many companies today try to feed business metrics into APM or IT monitoring systems. Splunk, Datadog and others track your business in real time, based on log or application data – something that would seem to make sense. In practice, however, it fails to produce accurate and effective monitoring or reduce time to detection of revenue-impactful issues. Why? Because monitoring machines and monitoring business KPIs are completely different tasks.