Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

ITSM Incident Management + the Need for Speed

ITSM incident management might seem like a lot of words and letters thrown together. However, when examined in the light of managing changes to IT functionality, you quickly realize their importance. ITSM incident management quickly become realized as a way to define how teams should organize themselves and operate their IT services. And key to an effective understanding of this structure is ensuring rapid resolution of IT issues.

Pokemon Co. International and Sumo Logic's Joint Journey to Build a Modern Day SOC

The world is changing. The way we do business, the way we communicate, and the way we secure the enterprise are all vastly different today than they were 20 years ago. This natural evolution of technology innovation is powered by the cloud, which has not only freed teams from on-premises security infrastructure, but has also provided them with the resources and agility needed to automate mundane tasks.

Industry best practices for endpoint security

Lately, hackers on the lookout for vulnerable systems have kept the IT industry busy. While various OS and software vendors strive to keep their users’ data intact by providing timely updates, manually securing endpoints by applying these updates is challenging due to factors such as time, staffing, and IT budgets. To help admins out, we’ve compiled a list of some industry best practices you can implement to stay vigilant against cyberattacks and data theft.

timeShift(GrafanaBuzz, 1w) Issue 66

All Things Open, a conference focused on open source technologies, was held in Raleigh, NC this week and was bursting at the seams with over 4,500 attendees. Grafana Labs’ own Tom Wilkie gave his RED Method: How to instrument your services talk to a standing-room only crowd. We were excited to speak at and sponsor ATO and look forward to next year.

How we improved our React Native cold start for Android

About two years ago here at Mattermost, we decided to start building a prototype for our mobile apps in React Native (RN for short). We were so impressed with how easy it was to build our app for both platforms that we ultimately decided that RN was the way to go for mattermost-mobile apps. Thanks to RN, we can focus exclusively on ensuring feature parity between our mobile apps and our webapp.