Your frontline workers need AI, and they need it now. They need guidance. They need information. And it’s getting harder to find a co-worker or manager that can provide these things. Everyone’s busy. In fact, in Zebra’s latest Global Shopper Study, 85% of the retail associates surveyed said they believe AI will help them be more productive, and 78% said AI/machine learning would boost efficiency and customer service. Three-quarters said the same for generative AI (GenAI).

In separate incidents this past month, I’ve helped clients troubleshoot network problems that turned out to be due to misconfigured switches. In all cases, the errors turned out to be things that I don’t think should ever have been changed from their default settings. So I thought it might be useful to have a brief discussion about how switches work and what features should or should not be used in normal office environments.

Network access control (NAC) is a critical component of any organization’s cybersecurity strategy. As companies adopt increasingly flexible work environments and emerging technologies like the Internet of Things (IoT), their networks have expanded rapidly. More users, devices, and access points mean more potential vulnerabilities that attackers could exploit. Implementing NAC solutions lets organizations stay securely connected despite relying on a complex, dynamic infrastructure.

The result of responses from over 300 digital business leaders in North America and EMEA across technology platform providers, financial services, retail, and other industries, our research showed that almost half the surveyed organizations are losing upward of $1M monthly in terms of total economic impact (TEI) due to outages and service degradations.

We’re excited to announce that one of the most popular feature requests is finally here: BugSplat now supports Dark Mode! Whether you’re burning the midnight oil or just prefer a more eye-friendly interface, Dark Mode is here to make those late-night debugging sessions a bit more comfortable.

At BugSplat, we always advocate for teams to introduce crash reporting and establish a bug-tracking/bug-fixing workflow early in their development process. So you can imagine my excitement when I found myself at Denver Startup Week chatting with the founder of a startup that has several projects in flight. He mentioned they’d just kicked off development of a new application, and things were moving quickly.

Solving system failures and performance issues can be like solving a tough puzzle for engineers. But trace data can make it simpler. It helps engineers see how systems behave, find problems, and understand what's causing them. So let’s chat about why trace data is important, how it's used for finding the root cause of issues, and how it can help engineers troubleshoot more effectively.

In this article, you will learn effective ways on how to manage IT costs. Recently, IT departments face increasing pressure to reduce costs while maintaining high-quality services. A McKinsey and University of Oxford study found that large IT projects, on average, run 45% over budget and 7% over time while delivering 56% less value than predicted. This alarming trend emphasizes the need for effective IT cost management strategies.

Effective incident alerting is crucial for businesses to maintain smooth operations and customer satisfaction. Incidents often generate multiple alerts, each requiring timely and transparent handling to ensure a swift resolution. Ensuring transparency throughout the incident alert process can be challenging. This is where SIGNL4 steps in, offering a comprehensive solution that enhances transparency at every step of incident alert handling.

A quieter month this time around: you can now customize your status pages, there are additional overall statuses for status pages, and I fixed a few bugs.