When we introduced Secondary Storage two years ago, it was a deliberate compromise between economy and performance. Compared to Honeycomb’s primary NVMe storage attached to dedicated servers, secondary storage let customers keep more data for less money. They could query over longer time ranges, but with a substantial performance penalty; queries which used secondary storage took many times longer to run than those which didn’t.

With the addition of new data structures in Lucene 6.0, the Elasticsearch 5.0 release delivered massive indexing and search performance improvements for one-dimension numeric, date, and IP fields, and two-dimension (lat, lon) geo_point fields. Building on this work, the Elasticsearch 6.0 release further improved usability and simplicity of the geo_point API by setting the default indexing structure to the new block k-d tree (BKD) and removing all support for legacy prefix tree encoding.

The 2019 AWS annual user conference, re:Invent, didn’t disappoint, with several intriguing announcements from the cloud giant. There was ample focus on Compute, with AWS Outposts and the new Graviton computing instances incorporating the ARM processing framework. There was also a renewed focus on AI and machine learning, as one would expect. Here’s my take on what this year’s show means for people working in IT operations and DevOps:

December 12, 2019 It’s a perfect storm: infrastructure silos, increasing volumes of data, growing hybrid infrastructures, and mounting anomalies can bring down enterprise applications, or at least compromise availability or performance. These forces in combination have already outstripped the human capacity and intuition to solve infrastructure issues – which may occur routinely or unpredictably.

Running into errors on your WordPress website is often daunting. Most errors offer some clue as to what caused them, making it easier to troubleshoot. Unfortunately, the 503 Error isn’t as simple and doesn’t offer the same information. The 503 Error in WordPress signifies your website cannot be reached as a result of the associated server being inaccessible. This occurs as a result of the server being too busy or under maintenance.

This is an electronic world, where personal and business lives are conducted across networks and in software. In business that makes IT one of the most important functions, as it’s the hub for all work. If it’s not working well, no one is working well. That reflects into all aspects of the working day, and it means that employee retention, engagement and experience is now as much a responsibility for IT as it is for HR and the rest of the business.

The Experience ’19 Tour wrapped up in November and it brought together some of the brightest minds and speakers from around the world in Digital Experience Management. Attendees included IT professionals hailing from various sectors like banking, insurance, car manufacturing, healthcare, and many other industries. All were present to share insights and stories of how they use Nexthink to transform their employees’ digital experiences and productivity.

All good web hosts provide their customers with a Service Level Agreement (SLA). SLAs often include an uptime guarantee where the hosting provider agrees to compensate the customer if the specified uptime is not met. However, we've never known a host to voluntarily compensate their customers - in reality it's up to the customer to ask for compensation.

At re:Invent 2019, Farrah and I gave a talk on our paths into the tech industry, how serverless helped us both build some of our first products, and how serverless represents a new mindset. I’d wanted to share a version of that talk on our blog for those who couldn’t make it, though we hope to give it again in the near future.

SSL is considered as the foundation for keeping the Internet secure. It is also one of the methods commonly used to protect sensitive data as it is transmitted throughout the world. In addition, SSL is crucial if you want to keep your website safe regardless if it doesn’t utilize sensitive data like credit card information, location, and address. The standard can provide privacy, security, and data protection for your clients’ personal information and your website.