Today, the customer experience drives IT on all levels. In our digitally transformed world, we do everything online — transact, interact, purchase and more. This mandates constant change and zero downtime. Ironically, as enterprises adopt IT innovations, IT environments get harder to manage and impact the productivity and agility of DevOps and SRE teams — and as a result, the customer experience suffers.

DevOps has become the go-to-approach for IT to accelerate their ability to achieve business requirements and ensure the quality of the customer experience. Today’s economy and the customer experience drives IT across the entire stack. Our world has become digitally dependent, which mandates an ever-evolving IT environment that’s on-demand and always available.

Dashbird, centralised observability and incident detection platform for serverless applications. Team Dashbird is proud to announce that we have achieved the AWS Lambda Ready designation, part of the Amazon Web Services (AWS) Service Ready Program. This designation recognizes that Dashbird’s serverless monitoring and debugging platform has demonstrated successful integration with AWS Lambda.

Customer-centricity is what many companies want to deliver, but what does that actually mean? For an enterprise software company like OpsRamp, it's about user experience and a comprehensive, feature-rich platform that delivers on their needs today and down the road. What new features or enhancements make our customers more productive and successful on the job, using our product? How can the platform work better for our customers and partners?

As the world braces for recession, you need your team in fighting shape to take on the economic challenges to come. An efficient use of resources while still maintaining high service standards is more important than ever. But that’s a tall order for IT leaders who may be managing a fully remote workforce for the first time. The processes and habits that worked to boost your team’s productivity while your direct reports all sat within earshot may not cut it when workers are remote.

Most remote employees are probably familiar with a security practice known as multi-factor authentication (MFA), even if they cannot technically define it. If you’ve ever tried to complete an online purchase and were met with a string of security questions or received a one-time password (OTP) on your mobile device—then you’ve participated in an MFA process.

Today we’re proud to share that Stackery has achieved the AWS Lambda Ready designation for continuous integration and delivery! This differentiates Stackery’s secure serverless delivery platform as fully integrated with AWS Lambda. It also shows our existing and prospective customers that Stackery is a uniquely valuable serverless platform and member of the AWS Partner Network (APN).

Now more than ever, businesses are challenged to transform themselves into digital organizations to better serve employees, customers, and partners, more proactively, and in a more personalized way. Modern IT support is business-critical, and the demands on IT are growing exponentially, particularly amid the “new normal” of remote work. At the same time, business leaders are racing to envision and implement what their future work environments will look like.

If you’re the resident expert in your company on a particular technology, you probably get asked a lot of questions about it: how to set it up, how to maintain it, how to monitor it. While it’s great to be recognized as the expert, all these requests for help can steal time away from your day job. Thankfully, we’ve got something that will help: InfluxDB Templates.

Both DynamoDB and MongoDB are NoSQL databases, but the similarities probably end there. In this article, we cover their strengths and weaknesses in 8 basic categories, so that you can decide which one suits best your needs. While the data model behind Mongo is more flexible for storage and retrieval, Dynamo is stronger in terms of scalability, consistent performance under heavy load, and infrastructure abstraction.