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MSP

The latest News and Information on Managed Service Providers and related technologies.

When, How, and Where to Patch Workstations and Laptops

Patching devices, whether you’re an internal IT team or an MSP, is something that takes time, costs money, and honestly isn’t a particularly pleasant job. Different products do different jobs at patching, but no matter what you use, you should always make sure you patch in a timely manner. If we go back ten years, it used to take upwards of 30 days for people to exploit security vulnerabilities, but in recent years, we’ve seen that decrease to 15 days.

Is There a Silver Bullet to Successful Marketing?

Working at N-able for over 17 years, I’m not really considered a “spring chicken”. And I’m okay with that. I’m okay with the fact that I am getting older and I have learned to embrace this. It has been said that after the age of 40, a women’s metabolism decreases by 2% a year, and women lose muscle mass to the tune of 1% a year. What does this mean?

The MSP Provider's Guide to Getting Hired

In the years that I’ve worked with large technology vendors and an MSP provider, there were a few common denominators between the ones that were successful. Partners that were consistently at the top of the food chain were the ones consistently providing value to their customers in some area other than just one specific product or service that was being offered.

5 Best Help Desk + Asset Management Software Solutions [2022]

With a constant stream of new technology and customer questions, it can be challenging to manage it all while keeping up with all the necessary tasks to ensure things are running smoothly. For example, help desk asset management software was designed to help with providing IT support services to customers while also managing company assets.

4 Tips for Creating a Successful Backup Strategy

Businesses of all sizes lose an average of $4,500 for every minute of downtime they experience, and often that downtime is a result of data loss. Data loss can occur for a multitude of reasons, such as theft, natural disasters, software corruption, or human error. In addition, you can combat the adverse effects of data loss by creating a backup strategy.

Recipe for Great In-Person Events: 5 Key DO's and DON'Ts

For the last couple of years, most of us have been working from spare rooms, bar stools at our kitchen islands, the couch, and even garages retrofitted into home offices. The pandemic has changed the world of work forever. It has also dramatically changed the world of networking and events. Since March of 2020, we’ve seen networking move to virtual spaces in the following forms: Many have spent a significant amount of time and energy building up their digital presence in the last two years.

7 Cybersecurity Statistics Every SMB and MSP Needs to Know in 2022

Cybersecurity isn’t just at the top of the discussion queue within the IT channel. Businesses and governments worldwide have turned a sharp eye toward rising cyber threats. Many have learned the hard way that small businesses are frequent targets of cyberattacks. The idea of “targeting a victim” itself has come into question, and more realize that widespread, indiscriminate attacks are the status quo.