In the past few years, the word “observability” has steadily gained traction in the discussions around monitoring, DevOps, and, especially, cloud-native computing. However, there is significant confusion about the overlap or difference between observability and monitoring.

It’s one thing to set up an observability strategy. But what’s it like to introduce and scale observability effectively across an organization? In a wide-ranging conversation at ObservabilityCON 2021, three technical pros from Snyk, TripAdvisor, and Citibank joined Grafana Labs VP Global Solutions Engineering Steve Mayzak and — with more than 75 years experience between them — they shared the triumphs and turbulence in their respective observability journeys.

Dear Trapped, Thanks for asking the question! Approaching observability as an all-or-nothing problem often leads to the project feeling daunting. But that’s not specific to observability—any project can be overwhelming if you think it needs to be done all at once, perfectly. Such as, erm, writing an entire book on observability! *looks around worriedly*