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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

Jira Integrations with Blameless platform

In this video, our Solutions Engineer walks you through the steps of creating Jira tickets and follow up actions in Blameless. You'll learn how to leverage our Slack integration for quick ticket creation and also how to create tickets from within the Blameless platform. You'll also see how closing a ticket in Jira will automatically close a ticket in Blameless. Additionally, you'll discover how to manage open tickets and incidents in an organized Blameless dashboard.

The Critical Role of the SRE & Error Budgeting

The role of SRE, Site Reliability Engineer, was first created by Benjamin Treynor in 2003 at Google after he was tasked with ensuring that their websites were available and reliable. The SRE is a multi-disciplined role that needs to have the ability to automate monitoring and observability across hundreds and thousands of complex systems.

SRE vs DevOps: What's The Difference?

Whether you’ve heard of or fully jumped on the DevOps or SRE bandwagon, you may have also wondered how the two relate. What’s the difference? Are they really just different ways of looking at the same problem? The term DevOps hit the market first, but SRE wasn’t too far behind. And though they have different origin stories, they both focus on autonomy, automation, and iteration. So why do these paradigms exist? And why do we need both? Let’s look at this further.

Improving Reliability With OKR Initiatives

‘OKR’, which stands for ‘Objectives and Key Results,’ is a goal management framework designed to define goals and track outcomes. It differs from typical goal-setting techniques because the aim is to set very ambitious goals that encourage teams to flex their creativity. OKRs are used by Google, LinkedIn, Twitter, and other successful companies to create measurable goals, and to make sure team members are aligned and engaged.

SRE: From Theory to Practice | What's difficult about on-call?

We launched the first episode of a webinar series to tackle one of the major challenges facing organizations: on-call. SRE: From Theory to Practice - What’s difficult about on-call sees Blameless engineers Kurt Andersen and Matt Davis joined by Yvonne Lam, staff software engineer at Kong, and Charles Cary, CEO of Shoreline, for a fireside chat about everything on-call. As software becomes more ubiquitous and necessary in our lives, our standards for reliability grow alongside it.

SRE Adoption | A 2-Year Retrospective (From A Business Point-Of-View)

This month I hit my 2-year anniversary with Blameless and as our industry progresses and matures, I thought it would be a good opportunity to look back and review how far we have come and also ruminate on where we’re headed. Our shared vision at Blameless is to help engineering teams adopt reliability practices with ease and advance to a resilient culture.