Distributed systems such as microservices have defined software engineering over the last decade. The majority of advancements have been in increasing resilience, flexibility, and rapidity of deployment at increasingly larger scales. For streaming giant Netflix, the migration to a complex cloud based microservices architecture would not have been possible without a revolutionary testing method known as fault injection. With tools like chaos monkey, Netflix employs a cutting edge testing toolkit.

By adding new complexity to reliability engineering and making physical war rooms a thing of the past, COVID-19 has imposed permanent changes on incident management. Here’s how SREs can respond.

A selection of live questions and answers from the audience of our recent webinar on how site reliability engineers can best leverage intelligent observability to monitor SLIs and SLOs, prioritize reliability over functionality, and more.

After we’d fixed Aparna’s network issue, James came to see me at my desk. Masks on, socially distanced and all that, but it was nice to have some face-to-face time. James is cool – that dry British humor and not your classic IT Ops dude. He’s been here forever and mentored me when the CIO, Charlie, hired me as the first SRE here a year or so ago. I lucked out really.