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Podcast

Building an incident management process - incident.fm

In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.

How to build a successful on-call team - incident.fm

In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.

Using hyperautomation to help SAP customers grow their business - Avantra and Managecore

Hyperautomation is the business philosophy that the modern enterprise is using to rapidly automate SAP tasks and provide value back to the customer. A term coined by Gartner in 2019, hyperautomation and its rise are said to be indicative of how much RPA benefits businesses. In this episode of the EM360 Podcast, Editor Matt Harris welcomes John Appleby, CEO at Avantra, and Nick Miletich, CTO at ManageCore, to discuss.

Phishing Attacks and Marketing Minds: How Hackers Use Unexpected Skills to Break Their Targets

In this episode, Chris tries to convince Ashley that marketers naturally make excellent hackers, based on modern phishing attacks and techniques… And Ashley confirms his guess by revealing the lengths to which marketers will go to “spoof” natural conversation and drive their target audience to take action.

Google Cloud Managed Service for Prometheus

Welcome back to GKE Essentials! In this episode, Kaslin Fields explores a key element of your GKE observability: Google Cloud Managed Service for Prometheus. Watch to see how Google Cloud's fully managed multi-cloud solution for Prometheus lets you globally monitor and alert on your workloads without having to manually manage and operate Prometheus at scale.

The role of AI and ML in the BFSI and FinTech industries

AI and ML technologies are critical components in almost every industry, and the banking, financial and insurance services (BFSI) sector is no different. The introduction of AI in BFSI operations has helped these industries improve their customer centricity, and has enabled them to become more technologically relevant. Key applications rely on AI and ML technologies primarily in the customer care, risk management, and fraud detection domains. Financial technology services have witnessed a boom in the past few years, and AI and ML components are predicted to be vital reasons for this growth in the future.

The Importance of the Digital Employee Experience w/ Daren Goeson: The Everywhere Workplace Podcast

Welcome back to another episode of The #EverywhereWorkplace Podcast! Joining our host Jamie Whalen is Daren Goeson, VP and general manager of Unified Endpoint Management Products at Ivanti. Today the duo continue the discussion around the DEX Report but with an emphasis on the importance of the digital employee experience and the contributing factors that make it so important. Watch the full episode to learn more!

Security in the Digital Employee Experience w/ Steve Brasen: The Everywhere Workplace Podcast

On this episode of the #EverywhereWorkplace Podcast, we continue the discussion regarding Ivanti's newly released Digital Employee Experience (DEX) Report. Our host Jamie Whalen welcomes Research Director at Enterprise Management Associates, Steve Brasen, as our guest to discuss the report through a security lens. Watch to learn more! Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge.

The DEX Report Review w/ Ira Wolfe: The Everywhere Workplace Podcast

The Digital Employee Experience (DEX) Report is out, and in this episode our host Jamie Whalen unpacks its impact with guest Ira Wolfe. Ira shares his perspective as President and Chief Googlization Officer at Poised for the Future Company and how we can utilize this report to improve the #EverywhereWorkplace. Watch to learn more! Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge.