Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

Powering Khoros Community Platform using Elasticsearch

At Khoros, we provide a platform for brands to build a community around their customers. Behind the scenes, this community platform is powered by Elasticsearch for operations such as free text search, fetching data for our custom query language, and building customizations. Some of the biggest communities have millions of users and greater than 100 million documents. Come and take a look into how we index these millions of documents in a reliable and efficient way to power our community platform!

Swampup Leap: Creating an Inner Source Hub at Siemens

In their presentation at the swampUp 2020 conference, IT service manager Marija Kuester and her team at Siemens AG revealed how they use JFrog Artifactory to deploy and scale their Inner Source Hub service, and meet the challenging needs of their key business stakeholders. In the recorded session, the Siemens team outlined the service architecture with rich insights into the IT service deployment and internal developer adoption.

Bees Working Together: How ecobee's Engineers Adopted Honeycomb

At ecobee, adopting Honeycomb started as a grassroots effort. Engineers signed up for the free tier and quickly started sharing insights with teammates. When it came time for ecobee to make the “build vs. buy” decision for observability tooling, sticking with Honeycomb was the clear choice. Now on the enterprise plan, ecobee’s engineering squads rely on features like SLOs to support the business’s need to map engineering effort to user impact.

How Playtech Fixed Metrics Over-Collection with Observability

According to Forbes, 2.5 quintillion bytes of data are created every day. Data volumes have grown exponentially in recent years due to the growth of the Internet of Things (IoT) and sensors. The majority of data collected has been collected in the last two years alone. For example, the U.S. generates over 2.5 million gigabytes of Internet data every minute, and over half of the world’s online traffic comes from mobile devices.

Connecting the World's Travel Trade with Kubernetes

When you book a hotel online or with a travel agent, you’ve probably got a wish list that has to do with the size of the room, view, location and amenities. You’re probably not thinking about the technology in the background that makes it all happen. That’s where Hotelbeds comes in. The business-to-business travel technology company operates a hotel distribution platform that travel agents, tour operators, airlines and loyalty programs use to book hotel rooms.

The Need for More Scalability and Data Clarity: Why Joyent Chose Circonus over Traditional Monitoring Tools

In one of our recent posts, we provided insights on how companies can move from traditional, basic infrastructure monitoring to more advanced monitoring. For many companies, basic monitoring and alerting is just not enough anymore. Staying competitive by deploying new features faster while providing the seamless experiences customers expect requires a more sophisticated monitoring analytics strategy.

SSI Selects Goliath Technologies to Proactively Troubleshoot and Document Citrix End-User Experiences

Goliath adds SSI to a growing list of managed service partners Philadelphia, PA – July 21, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today a new partnership with SSI, a global IT and cloud managed service provider. Goliath adds SSI to its growing list of managed service partners which includes HCL, Tech Mahindra, MTM, DXC, and many others.

Summit EMEA: How Vodafone Is Enabling Immutable Telemetry

In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering at Vodafone, were among our speakers. They outlined Vodafone’s approach to achieving immutable telemetry. David opened the session by defining Vodafone’s strategic goals. “Our vision is to create an engineering-driven culture,” he explained. “We want to empower development teams to be self-sufficient.