Operations | Monitoring | ITSM | DevOps | Cloud

%term

4 elements of AI copilots for incident management

Generative AI has immense potential to transform how IT operations, service management, and infrastructure teams function. However, integrating GenAI technologies, like copilots, often brings significant challenges, such as ensuring accuracy, addressing job displacement concerns, and demonstrating tangible value. Navigating the landscape of various vendors and implementation hurdles can be time-consuming and resource-intensive.

Navigating Fraud Prevention and AI in Government Operations

Navigating Fraud Prevention and AI in Government Operations State and local governments are tackling social security and tax fraud challenges, especially in the wake of COVID-19. Identifying fraud in decentralized environments is crucial. Effective device management is key to overseeing global networks, while robust data protection policies ensure the safe handling of sensitive information. AI is revolutionizing operational efficiency, aiding in IT service management and fraud mitigation.

Managing Nuisance Calls, Toll-Free Fraud & Brand Pirating

Not only are businesses losing millions of dollars to hackers running up toll-free charges and stealing telecom services, these same bad actors also harass employees with nuisance calls or phishing attempts. Worst of all, some are stealing your brand to make fraudulent calls to customers and are threatening your organization’s reputation.

What are SLOs/SLIs/SLAs?

You’ve likely noticed how some pizza places promise delivery in 30 minutes, or they’ll give you your money back. But what are they really promising? They’re setting a clear performance goal and backing it up with confidence. How do they measure their performance? They track how long each delivery takes. And why do they make this promise? Because fast service is key to keeping their business thriving.

Kubernetes at 10: Is It Still Relevant or Just a Fad?

Kubernetes has turned 10! Join our panel of experts from Civo Navigate Berlin 2024 as they explore the evolving landscape of container orchestration and the future of Kubernetes. With the rise of decentralized technologies and new cloud-native solutions, is Kubernetes still the go-to platform for managing complex applications? Discover insights, challenges, and what's next for Kubernetes in this engaging discussion.

Demo Roundups! Scaled Service Ownership

Are your teams grappling with tool sprawl, fragmented incident management processes, and rising operational complexity? Join us for an in-depth demo of PagerDuty Operations Cloud, where we'll show you how to overcome these challenges through Scaled Service Ownership. Level up your digital operations expertise with PagerDuty Demo Roundups — a series of live, interactive webinars where you can deepen your knowledge in the Operations Cloud and see how PagerDuty can work for you.

AI Cybersecurity Best Practices: Meeting a Double-Edged Challenge

Artificial intelligence is already showing its potential to reshape nearly every aspect of cybersecurity – for good and bad. If anything represents the proverbial double-edged sword, it might be AI: It can act as a formidable tool in creating robust cybersecurity defenses or can dangerously compromise them if weaponized.

What are Long Animation Frames (LoAF)

A Long Animation Frame, often called a LoAF, occurs when your website’s animations take too long to render, slowing down interactions and making your site feel “frozen” or “janky.” And yes, it’s hilarious that it sounds like a loaf of bread—so get ready for plenty of bread, butter, and toasting puns! You might be thinking, “I’m building an online store (or whatever), what do I care about animations? I’m not talking about cartoons.