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Mattermost

Authentication Methods for the Mattermost Apps Framework

In the first part of this series, we explored the fastest way to get started with Mattermost Apps. In the second installment, we looked under the hood of a Mattermost App and examined how it works and how its components interact with each other. In this piece, we’ll outline the various authentication methods available using the Mattermost Apps framework.

How We Work as a Technical Writing Team at Mattermost

In a recent blog post, I introduced the tech stack our Mattermost Technical Writing team uses every day to build, contribute to, improve, and maintain the Mattermost product documentation at docs.mattermost.com. Building on this knowledge, I’d like to share more about how we work as a writing team, the branching strategies we’ve learned to adopt, and the review workflows every documentation contribution goes through before being merged into the codebase.

Mattermost Apps: All the Moving Parts

In the first part of this series, we outlined the basic steps you need to take in order to begin setting up a developer environment, installing your first app, and making use of the first commands. In this installment, we’ll aim to answer the most common questions about what was installed, how it works, and how the various pieces interact with each other. Additionally, this post will lay out all the different components that are involved in the overall lifecycle of a Mattermost app.

Accelerating Digital Operations in Government

Mattermost has proudly served government and public sector organizations of all types since we got our start in 2016. We have always embraced our role as the open source collaboration platform that can deliver developers and other technical teams the tools needed to accelerate digital operations through better collaboration, in a secure and self-managed environment. Today we emphasize our commitment to these organizations further with the launch of Mattermost Government Solutions.

Playbooks in Action: Creating Effective, Repeatable Incident Resolution Workflows

While service incidents can be wildly dissimilar, they tend to have one thing in common: a need for quick resolution. Response teams need a robust, repeatable process to follow that ensures fast, mistake-free execution, especially for those 4 AM calls. Having a documented checklist saved where the entire team can access and use it at any time could make the difference between quick resolution or compounding the problem.

An Introduction to Mattermost's Product Documentation Tech Stack

As I approach my first anniversary at Mattermost as a Senior Technical Writer, it’s fun to look back on what has been an empowering year of daily technical learning. When I joined Mattermost, I was new to many of the processes and tools used by the team: A year in, I’ve now introduced, led, and supported enhancements across all of these areas, and more! I’d like to introduce you to our product documentation tech stack and share some key learnings we’ve adopted.