You’ve seen the movie. You know the scene. There’s a diabolical criminal on the loose, a city in fear—and one obsessed investigator in dogged pursuit of justice. Her eyes are bloodshot from too many sleepless nights, too much caffeine, and too many cigarettes. She paces frantically in a windowless room. On the wall is a corkboard festooned with maps, notes, and pictures, and a web of red string is woven haphazardly across a clutter of seemingly unrelated clues.

If the last year has taught those of us at ScienceLogic anything, it is that we underestimated how much our customers and partners relied on us. It’s understandable, really, since no one could have anticipated the pandemic-driven chaos, and how it would push IT to its limits—and beyond.

On this day in 1889, William Gray patented the first coin operated telephone with the first model installed at the Hartford Bank in Connecticut.

Most everyone has some source of information on the health of their environments. Your experts know where to go and what to do when you get those cryptic messages and log files. To those content with the deep knowledge and where events and log files supply you with everything you need, I applaud you – you belong to a rare breed. Combing through logs or events takes time and effort, and rarely does it yield the speediest “return-to-service” solution.

In the ScienceLogic webinar, “Clearing the Path for Automated Operations,” we look at how one global technology organization got their IT house in order through the application of AIOps and a strategic approach to implementation, based on ScienceLogic’s AIOps Maturity. ITOps teams are overloaded with manual, repetitive work that creates management bottlenecks and takes time away from new projects.

Happy System Administrator Appreciation Day! This special day was created in the 1990s to acknowledge and celebrate the tech gurus who assure that our computers, printers, and servers are working and in good condition. So, after thanking your hard-working system admin team, check out the latest in AIOps, ITOps, and IT infrastructure monitoring.