Operations | Monitoring | ITSM | DevOps | Cloud

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The Value of Loyalty in Word Of Mouth Marketing

People aren’t loyal to companies. They’re loyal to values, relationships, and experiences. While someone may say they’re 100% loyal to a certain brand of coffee, for instance, it is more likely that they absolutely prefer the taste of that brand compared to other brands at the store. However, if they are truly loyal to the brand and the company, then there is probably something more to that story.

Improve Heroku Geolocation Performance with the Geolite2 Buildpack

Recently, we began using IP geolocation within StatusGator to learn where are users are located. We are happy to say that it’s working out well. We hoped to use these insights to tune our marketing. To that end, we added the Ahoy gem to help collect information related to how our advertising campaigns are going. The Ahoy gem also uses the geolocation gem to lookup IP addresses. This significantly increased the number of IP geolocation lookups.

The Complete Citrix Delivery Infrastructure Health Check Tool

The New Topology View for Citrix Monitoring and Citrix Troubleshooting gives an IT administrator an out if the box solution to troubleshoot Citrix from a 50,000 foot view, down to the individual user. It’s an industry first capability to view their entire global hybrid IT infrastructure from a single pane of glass whether it is on premises and or in Amazon AWS or Azure.

okmeter

Okmeter.io shows you what's going on with your server infrastructure — deep-dive statistics and comprehensible charts provide you with insight about behaviour of server-side processes.

How to Improve Your Citrix Deployment by Monitoring Pilot Phases

We all want seamless rollouts of Citrix XenApp/XenDesktop and we use a number of tools to achieve that reality. I have found a unique software that allows me to proactively understand the performance impact of Citrix XenApp/XenDesktop on the IT infrastructure and ultimately end user experience early in the Citrix deployment lifecycle. In this post I will show you four examples of how I use the software to avoid potential issues.

Reduce Your IT Alert Noise and Fatigue

Two of the biggest IT headaches we hear about here at Zenoss are alert noise and fatigue. To help combat these, we co-developed an integration with PagerDuty to help enterprises successfully overcome these pain points. Recently, we launched the updated version of the PagerDuty ZenPack using PagerDuty’s v2 API and certification for Zenoss Cloud.