Operations | Monitoring | ITSM | DevOps | Cloud

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Incident Response for Critical APIs

Incident response is a structured approach to addressing and managing the aftermath of a security breach or cyberattack, also referred to as an IT incident, computer incident, or security incident. The goal is to handle the situation in a way that limits damage and reduces recovery time and costs. Additionally, it aims to improve strategies and solutions to prevent future security incidents.

5 useful transformations you should know to get the most out of Grafana

I’ve been a user of Grafana OSS for seven years, starting with Grafana 5.0. My, how things have evolved since then. The first time I used Grafana was to monitor a Kafka data pipeline with a bunch of Java Spring Boot microservices and Prometheus to extract metrics. I was amazed how much you could do with Grafana and Prometheus together, and so I always kept Grafana on my short list of places I wanted to put my energy, either as a contributor or by working directly for the company.

NinjaOne Ticketing Speedrun - Master Your Ticketing System in Under an Hour

Configuring a ticketing system can be a daunting task. Simplify the process by joining our exclusive NinjaOne Speedrun webinar! Our Field CTO, Jeff Hunter is on the clock to lead you through the essentials of configuring your NinjaOne ticketing system from scratch. Whether you're a beginner or looking to refine your setup, this webinar is designed to get you up and running in under an hour. Learn to transform a blank slate into a fully functional NinjaOne ticketing instance in under an hour. The clock is ticking!

Effortless DevOps Efficiency: How Cycle.io Gets You to 80% on Day One

In the world of DevOps, engineering organizations are constantly seeking solutions that can simplify operations, reduce overhead, and accelerate development. While a number of container orchestration platforms exist, their complexity and high maintenance demands often leave engineering leaders seeking alternatives. This is where Cycle comes in. Cycle’s LowOps container orchestration and infrastructure management platform is designed to get your team to 80% efficiency from day one.

What Are SOAPs? De-Mystifying Service Orchestration and Automation Platforms

Service Orchestration and Automation Platforms (SOAPs) represent a significant advancement in enterprise orchestration, integrating various applications and infrastructures. SOAPs enable Infrastructure and Operations (I&O) leaders to design and implement business services by combining workflow orchestration, workload automation, and resource provisioning across an organization’s hybrid digital infrastructure.

FOSS in Flux: Redis Relicensing and the Future of Open Source

In the past few years we’ve been witnessing tectonic shifts in the open source realm, with established projects taken off open source or otherwise turning to the dark side. On the other hand, we’ve seen active forks aiming to keep these projects open gaining momentum. What does it mean for the Free and Open Source Software (FOSS) movement? Is this a trend or just a passing wave? What can we learn from it as vendors and as a community?

What is an IT Service Desk?

With the increasing technology demand in the business sector, IT facilities play a critical role in running business activities in modern society. Whether it is mobile apps or high-end networks, everything has become a cornerstone for business success. Thus, it is important to acknowledge that no matter how advanced IT systems and applications are, they can always face some problems or failures. However, one cannot mistake an IT service desk for an IT help desk software or IT service management (ITSM).