Operations | Monitoring | ITSM | DevOps | Cloud

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Using Automation to Improve Processes in Your MSP

One of the things we at IT Glue wanted to accomplish with the production of our inaugural Global MSP Benchmark Report was to identify what a top-performing MSP looks like. There were certainly some surprises—such as the reality that size doesn’t matter—but a lot of what we found was fairly intuitive. In this rapidly growing industry, there are around 20% of MSPs that are seeing both high growth (10%+ per annum) and high margins (20%+ net margin).

How to Use the New Sumo Logic Terraform Provider for Hosted Collectors

Over the years, automation has become a key component in the management of the entire software release lifecycle. Automation helps teams get code from development into the hands of users faster and more reliably. While this principle is critical to your source code and continuous integration and delivery processes, it is equally essential to the underlying infrastructure you depend on.

Why Refactor an App? We have Rehosted App on Cloud!

Enterprise IT and ISV developers are intrigued by technology benefits of containers and Kubernetes. However, when they go with a recommendation to their senior management to containerize applications, one question is asked – Why do we need to containerize? Didn’t we rehost our application to the cloud?

Docker and Kubernetes: What is the Value of Containerization?

In the last few years, the primitive and conservative world is vanishing. In its place is emerging new world whose base is science and technology. The DevOps community has been flourished due to microservices and containerization-based architecture. According to 451 Research, container technology such as Docker and Kubernetes will eventually face the fastest growth in contrast with other cloud-enabling technologies, with an estimated CAGR of 40% through 2020.

EveryStep and UserView - Script Time Watchers

There may be situations when you want to allow time for specific elements to load on your page or ensure certain actions occur within a specific time constraint. In these cases, a Script Time Watcher can be created and applied to individual steps within your script. Script Time Watchers are ideal for the following scenarios: Logon authentication, Credit card/payment method validation, ...

The importance of feedback in your work

Humankind was made to desire success. Everybody wants to be successful. Everybody wants to see successful results of their work. Same at work when you are on a project, same at home when you are trying to make a delicious meal. And the most satisfying feeling afterwards is when you get appreciated, which always is not the case at first couple of trials.

Getting serious about cloud migration

Cloud is a big part of Atlassian’s future, and we’re more focused than ever on delivering a great Server to Cloud migration experience. When developing software, there is no better way to test than doing it yourself. So that’s what we did. In an effort to learn more, understand pain points, and make a better experience for our customers, we migrated our whole company’s Jira and Confluence instances to the Atlassian Cloud.