In today’s hyper-connected world, a company’s differentiation is completely dependent upon delivering a better customer experience, at scale, and at a lower cost than the competition. This is no easy feat, and involves a combination of many things, particularly adopting new technologies and architectures, as well as making better use of data and analytics.

Today at Sumo Logic’s annual user conference, Illuminate, we are announcing a new cloud SIEM solution to address fundamental challenges legacy security analytics tools have failed to solve.

In an earlier blog in our series on monitoring applications deployed to the Pivotal Cloud Foundry (PCF) platform, my colleague Jeff Holmes described how AppDynamics provides an intuitive and user-friendly dashboard for a single view of all your key performance indicators for system health and availability. This broke new ground and has been warmly welcomed by our many customers who rely on PCF to run their business applications.

SAN FRANCISCO – Sept. 11, 2018 – Today at PagerDuty Summit 2018, PagerDuty, a global leader in digital operations management, launched two new products to extend its digital operations management platform: PagerDuty Visibility and PagerDuty Analytics. PagerDuty Visibility provides IT leaders, technical responders, and business owners a shared, real-time view into operational health that impacts both consumers and business.

An MSP’s ability to do effective work depends on their technical expertise. However, their ability to ensure customer satisfaction is what really grows their business. This is because high levels of customer satisfaction retain current clients and win over future ones. Given this reality, MSPs need to be strategic about how they approach their work as every interaction is an opportunity to improve customer satisfaction.

To effectively support and manage a client’s network, you need to know what’s really on the network. Sure, a tour of the IT environment will help. You’ll be able to slowly document information about the devices you can see, like the make, model, and serial number. But what about the devices you can’t see—or that the client doesn’t know about?

Background: Boston Software was long overdue for an affordable, reliable APM solution that could provide deep and credible insight into the behavior of its services. Customers began reporting an issue with the software, but traditional monitoring was unable to pinpoint the source.

Now that the General Data Protection Regulation (GDPR), drawn up by the European Union (EU), has finally come into effect, many of the affected organizations have been scrambling to keep up with the auditing and operational requirements of a compliance regime that’s widely recognized as one of the most stringent and comprehensive regulatory frameworks ever devised for protecting data privacy.

NGINX can be used as a proxy to provide authenticated access to specific endpoints for any RESTful service API — including the Sensu API. Below I provide an NGINX configuration to grant external service provides narrow access to only create check results in the Sensu 1.4 API external service providers. But first, here's some backstory of how I got here.

Hi! My name is Mattias Geniar and together with my partner Freek Van der Herten we founded Oh Dear!, a new tool focused on monitoring websites. We both got fed up with existing tools that didn't fit our needs precisely. Most came close, but there was always something — whether settings or design choices — that we just didn't like. Being engineers, the obvious next step was to just build it ourselves!