Operations | Monitoring | ITSM | DevOps | Cloud

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4 Challenges and Solutions for Growing Shared Services Teams in Enterprise Companies

As enterprise organizations scale, shared services teams play an essential role in supporting internal departments and driving efficiency. From HR and IT to finance and legal, shared services teams streamline operations, reduce costs, and enhance internal client satisfaction. However, as these teams grow, they face unique challenges that can affect their ability to support internal departments effectively.

5 Quick Solutions for Consulting Firms Struggling with Project Delivery

Project delivery can be a major hurdle for consulting firms. Whether due to limited visibility, lack of transparency, poor coordination, or mismanaged client expectations, consulting firms face unique project management challenges that, if unaddressed, can delay project timelines and impact client satisfaction. To stay competitive and deliver on promises, consulting firms must adopt strategic solutions that improve their approach to project delivery.

Incident Management in the Cloud Era: Challenges and Opportunities

The rapid adoption of cloud technology has revolutionized how organizations operate, collaborate, and innovate. With cloud solutions enabling on-demand scalability, data accessibility, and cost savings, they have become the backbone of modern business infrastructures. However, with this progress comes new challenges, especially in the realm of incident management.

Unveiling Innovation - Digitate's Flamingo Release

Join Rahul Kelkar, Chief Product Officer, and Avi Bhagtani, Chief Marketing Officer of Digitate, as they unveil Digitate’s latest ignio Flamingo release. This significant advancement underscores our commitment to empowering autonomous enterprises through enhanced capabilities, closed-loop automation, and AI-driven solutions. In this video, discover how our cutting-edge generative AI features address real IT challenges by enabling proactive problem-solving, automating responses to recurring issues, and generating intelligent insights for informed decision-making.

Introducing dashboard folders

One of the most common challenges our users face is navigating a growing number of dashboards as their SquaredUp usage increases. That's where dashboard folders come in! We’ve designed dashboard folders to help our users stay organized, even in large and complex environments. Here are some ways we think dashboard folders can improve your dashboard organization and navigation.

Cloud Control Ep #30 Balancing Innovation and Turst in Cloud Storage with Ali Zafar

In the latest episode of Cloud Control, Ali Zafar, the Vice President of Engineering for Hybrid Infrastructure at Dropbox, joins host Shon Harris to discuss the challenges of managing a multi exabyte infrastructure. Ali shares his background working at companies like Tesla, Google, and Cisco, and how they have shaped his approach to cloud and hybrid infrastructure. He emphasizes the importance of leveraging emerging technologies like AI and the significance of culture and relationships in driving innovation and efficiency.

The Future of ITSM Trends and Predictions

The webinar highlights the shift from manual processes to a user-focused service model in IT. It addresses challenges like resource constraints and outdated methods while identifying trends such as AI integration and hyper automation. The importance of digital experience management is emphasized, along with AI's role in incident management and generative AI applications for ticket management. The future of IT automation predicts advancements in intelligent ticket escalation.