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July 2019 Update: Alert Opt-In and Out, Apps Section and Getting Started

July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal. You can now opt-in/out of certain categories under Settings -> Services & Systems. This works on a per-user basis and is useful when you do not want to receive certain alerts but your team members still need to get them. Another scenario is to listen in, meaning you see what is going on but all notifications can be muted.

The Ins and Outs of Postmortem Documentation

No matter how you design your architecture or what technologies you implement, critical incidents will happen. When things go wrong, it is easy to get carried away and forget about the bigger picture. But your work isn’t done after you fix the immediate problem; now is the time to take a look at how the incident actually happened so that you can learn from it.

Announcing Stackery's AWS DevOps Competency - Professional Workflow & Tooling For Building On AWS Serverless

As a company providing tooling to enable developers and operations teams to adopt a productive serverless workflow, Stackery is closely integrated with Amazon Web Services (AWS). Our customers are development teams who want to confidently build on AWS serverless and then manage the pipeline to production with confidence that what gets built and changed is done efficiently and well.

What's new in Calico v3.8

We are very excited to announce Calico v3.8. Here are some highlights from the release. You can now view IP address usage for each IP pool using calicoctl. This allows you to more easily manage the IP space in your cluster, providing a simple way to see which IP pools have addresses available and which are running low. See the calicoctl reference documentation for more detailed information on how to use this feature.

How I made AWS Lambda work for my SaaS

A big part of Checkly runs on AWS Lambda, but I never really discussed it in depth before on this blog. So here we go. Topics are: Note, I'm using "Lambda" here as a stand in for "serverless" in general. Many of the things discussed here apply to either Google Cloud Functions, Azure Functions and possibly Zeit although I've never used it. First something on how we use Lambda. Last week we went over 35 million check runs.

Building Your Observability Practice with Tools that Co-exist

A lot of product marketing is about telling people to throw away what they have in favor of something entirely new. Sometimes that is the right answer–sometimes what you have has completely outlived its usefulness and you need to put something better in its place–but a lot of the time, what’s realistic is to make incremental improvements. If you’ve been tasked with starting, or growing your observability practice, it may seem a long journey from here to there.

One Size Does Not Fit All: Tailoring Incident Response Messages to Different Stakeholders

In a simpler world, incident response notifications would be a one-size-fits-all type of item. You could deliver the same notification to everyone with equally successful results. But in the real world, incident response messages must be nuanced. Unlike baseball hats or wristwatches, the messages you send to different stakeholders when an incident occurs need to be tailored to each category of recipient.

Grafana Labs Teams Use Jaeger to Improve Query Performance Up to 10x

Grafana Labs works everyday to break traditional data boundaries with metric-visualization tools accessible across entire organizations. It began as a pure open-source project and has since expanded into supported subscription services. The Grafana open-source project is a platform for monitoring and analyzing time series data. There are also subscription offerings such as the supported Grafana Enterprise version. Grafana Labs’ engineers service more than 150,000 active installations.

Reduce Alert Volume and Gain Timely Event Insights with First-Response Policies

Auto-alert suppression management in OpsRamp delivers first-response actions to reduce redundant and noisy alerts. Learning-based first-response policies ensure that IT teams no longer have to create static rules for a target set of resources by configuring alarm thresholds, defining filter criteria, and specifying time intervals.

This New Wi-Fi Security Framework Brings Opportunity for MSPs

Thomas Edison once said, “Opportunity is missed by most people because it is dressed in overalls and looks like work.” That statement couldn’t be further from the truth—but there is an opportunity that MSPs are missing in the Wi-Fi market. If you think about the Wi-Fi market today, it’s an incredibly well-known and mature solution category, where most vendors offer highly similar products that provide a very similar set of capabilities.