Unlike physical stores and organizations that operate during set hours, the IT world never sleeps. In today’s highly connected digital environment, many believe that when an investment is made in technology, it should be accessible at all times — which is virtually impossible to guarantee. Since disruptions occur, organizations should evaluate the services needed to run operations smoothly. For example, what services are required during an IT service outage to ensure minimal disruptions?

Docker containers are a great way to create lightweight, portable, and self-contained application environments. Logging is critical for every application since it gives valuable information for troubleshooting, evaluating performance issues, and drawing an overall picture of the behavior of your architecture. This article presents a thorough tutorial covering all you need to know to start with Docker logging. It also provides some recommended practices for optimizing the logs of your containerized apps.

Here at LogicMonitor, we’re really big on extensibility and automation. We’re constantly adding to our catalog of monitoring coverage and ensuring that setup is as simple as possible. We also monitor almost any data you can expose on a network. People have done way more with LogicMonitor than we would have ever imagined, and I’m extremely excited to announce our next step in that commitment to extensibility and automation.

OpenTelemetry is a project by the Cloud Native Computing Foundation aimed to standardize the way that application telemetry data is recorded and utilized by platforms downstream. This application trace data can be valuable for application owners to understand the relationship between the components and services in their code, the request volume and latency introduced in each step, and ultimately where the bottlenecks are that are resulting in poor user experience.

In this blog series, we share the application instrumentation steps for distributed tracing with OpenTelemetry standards across multiple languages. Earlier, we covered Java Application Manual Instrumentation for Distributed Traces, Golang Application Instrumentation for Distributed Traces, Node JS Application for Distributed Traces, and DotNet Application Instrumentation for Distributed Traces. In this blog post, we are going to cover.

A pillar of the December holiday season, the Elves at Santa’s Workshop work tirelessly year-round to provide a quality Christmas experience for children around the world who have made it to the Nice list. To ensure all children on the Nice list receive their Christmas packages in a timely manner, the IT team at Santa’s Workshop turned to LogicMonitor to monitor Santa’s annual journey around the globe in real-time.

Onboarding is an in-depth process that sets the stage for relationships with Managed Service Providers (MSPs) and their customers. Perfecting the onboarding experience will give customers the confidence that choosing an MSP to manage their IT was, and is the best choice. A poor first impression can damage credibility, so it’s vital to have a solid plan in place.

As more and more IT organizations move towards containerized workloads and services, it is more important than ever to have insight into the containers and the services running within. Leading the container orchestration charge is Kubernetes (aka k8s – the 8 represents the letters omitted from the middle of the word). In fact, about two-thirds of IT engineers have seen their Kubernetes option increase during the pandemic as there becomes more need for scaling and performance.

Automation has become the backbone for businesses wanting to stay afloat in the highly competitive markets today. Managed Service Providers (MSPs) are among those reaping heavily from IT automation processes. The benefits MSPs obtain from IT automation include lower costs, reduced errors, and increased productivity. With automation, MSPs can acquire better data, become more reliable, and scale their operations.

If something isn’t working as expected, your customers will want to know. How quickly did you know that AWS’s us-east-1 region was having issues? Was it from an article online? Customer requests flooding into your support queue? A tweet?? Not being able to get into a PUBG match? Or speaking of matches, were you unable to message your last Tinder connection?