As a Sales Engineer, I hear interesting product requests on a daily basis, and integrating LogicMonitor reports with LogicMonitor dashboards comes up frequently. LogicMonitor's reporting engine has many useful functions from capacity planning to SLA calculation, and dashboards help users visually digest the raw data of reports.
At LogicMonitor, we talk to customers and prospects constantly. This enables us to observe trends in requests for new features and functionality. There are two major topics that prospects and customers have been raising recently.
We all want better results with less effort. Automation increases reliability and improves quality. These truths mean that every software company out there is trying to accomplish a similar end result for their customers. But let's face it - no single company is going to get there alone, it's too big a job for just one tool. Your best option is to use the best tools for their specific feature sets... but make sure they play well together, in order to get the results you want.
Understanding the context of an IT incident can greatly reduce the MTTR and enhance the ability to determine the root cause. In an IT environment, ‘context’ is used to refer to the subset of information necessary to troubleshoot and diagnose an incident, or event. For some scenarios, the context may be the downstream dependencies after a high availability pair of firewalls goes offline, and in others, it may be the datastore in contention from multiple VMs.
LogicMonitor’s topology mapping functionality provides users with a scalable mapping solution that operates on an additive approach for establishing topological context (this means we only show what is necessary for your current viewing purposes).
“Value ++” One of our engineers on the TechOps team coined that term. It references the shorthand operator for “increment” in various coding languages. It also is a motto for what we should be doing as a team… always adding value.
Azure Backup is a cloud-based backup service that enables you to effectively protect data. With Azure Backup, data for different Azure cloud and on-premises components can be backed up, stored in a cost-efficient manner, and recovered as needed. At LogicMonitor, we commonly get asked about monitoring these backup services.
There is a lot of industry buzz around how AIOps will affect change within IT Operations (ITOps). According to Gartner, Inc., the term “AIOps” describes platforms that combine big data and machine learning to support ITOps. This means that the problems being solved aren’t novel, the approach is. In ITOps or any other business unit, there are two primary constraints: time and money.
We’re excited to share that Gartner, Inc. has positioned LogicMonitor in the 2018 Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics* (NPMD) for the first time in the quadrant’s history.
