Operations | Monitoring | ITSM | DevOps | Cloud

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Huddle Up! How 5 Minutes a Day Can Improve Your MSP's Efficiency

How well does the team within your managed solution provider business communicate? How much would you say the service desk team in your MSP talks to one another? For most MSPs, communication between members of a service desk team relies on the updates that are typed into a ticket, the casual conversations between taking support calls, and perhaps the occasional tap on the shoulder between engineers for specific issues.

Complete Visibility of Amazon Aurora databases with Sumo Logic

Sumo Logic provides digital businesses a powerful and complete view of modern applications and cloud infrastructures such as AWS. Today, we’re pleased to announce complete visibility into performance, health and user activity of the leading Amazon Aurora database via two new applications – the Sumo Logic MySQL ULM application and the Sumo Logic PostgreSQL ULM application.

How to Bring Light into the Darkest Corners of the Enterprise

In today’s fast-paced working environment, employees tend to rely less and less on IT departments. The use of workplace technology has never before been this accessible and essential and employees are increasingly confident that they can work independently from IT to decide on their own external tools and solutions.

2018 Tech Start-Up Trends

The majority of the public has a decent general knowledge of technology, especially as younger generations grow up surrounded by phones, tablets, and virtual reality simulations. However, with technology as an industry spanning across many categories and developers creating new specialisms each year, there are still those who distinguish themselves and emerge into the industry with revolutionary ideas.