An important part of the client-service provider relationship is a well-written Service Level Agreement (SLA). Most service providers and clients agree on this. What some service providers don’t know is exactly how they should measure SLA. There is often a lot of confusion between the SLA metrics that define contractual agreements and the wide range of key performance indicators (KPIs) you can also use to monitor operations. They are both important, but they are not the same.

Most people are unaware of the “full stack” in web development that includes the front-end user interface, middleware servers, and backend database. Casual technology users around the world usually only experience the front end, which renders the cute graphics and friendly colors your brain enjoys seeing as you browse, shop, and comment on social media.

A lot of site owners underestimate the consequences of downtime, assuming that a brief outage won’t do much harm to their business. But this can leave them with broken web pages that are either poorly rendered or filled with bugs, frustrating users into hitting the “back” button since they can’t navigate the site. The truth is, keeping outages at bay beats fixing them after the fact, even with a guaranteed backup plan.

Want to find the best web monitoring service? You’ve come to the right place. There is no one-size-fits-all monitoring service for every business, so it’s important to do your research and see all the options you have. The worst part about that? You have to do the research with your precious time. The good news? We’ve done the research so you can have a place to start in your journey. Determining the best web monitoring services requires research into important factors.

Nothing is more important than a healthy, functioning website. It is essential to monitor your website to make sure it remains functioning, fast, and available to your customers. For example, imagine your website goes down and you aren’t aware of it for another hour. How much business could you lose in that time? Or worse, what long-term damage could it do to your brand reputation?

Real User Monitoring (RUM) is a method of web performance monitoring that captures user experience metrics on visitors to your website. It is also known as real user metrics, end-user experience monitoring, or simply user monitoring. You can think of Real User Monitoring as an automated way to get user feedback on your website. Not every user will complete a survey or fill out a feedback form, but RUM listens to each one of your users.

Trust is everything. It is the glue that builds the lasting relationship between you and your customers, and it depends on a variety of factors like customer service, product quality, and user experience. A large part of your customer’s experience is from their interaction with your website. So, if your website is not meeting their expectations, you can lose them as customers.

Web performance greatly influences the user experience through engagement with your brand and impression of your products. For example, page speed is directly proportional to how long people stay on a site. As a result, there’s much more demand for network optimization on modern devices, including AR, IoT, cloud drives, and mobile apps. When your network stretches across hundreds of locations, the server ends up receiving the output from tons of clients at the same time.

A clean home is a clean mind. That means it’s time to audit your Uptime.com accounts and start the new year fresh. We know what you’re thinking, cleaning is tedious and boring, and you’d rather eat pie and take a nap. Yes. We understand. But we also know that cleaning up your accounts can save you from security leaks, increase your productivity, and save you the inevitable hassle of decluttering your accounts in the future. But like we said, we understand the reluctance to do it.

Real User Monitoring (RUM) is passive website monitoring that has already been used widely for two decades. Large enterprises adopted it first because they had the capital to deploy their own system. But with RUM solutions, like Uptime.com provides, it is affordable for even small businesses. While this is not a new technology, it is new to those businesses that haven’t used it before.