Tis’ the season for website downtime. No matter how great your web infrastructure is, many ecommerce sites experience downtime on Black Friday. You’re not alone. New research by Google Cloud says that one out of ten retail executives reported downtime on Black Friday 2018, and four out of ten reported outages during one of the past three years.
Real User Monitoring, or RUM, is about measuring the user experience. Not what the user is doing, but what is happening to the user. How is your server performing when the user is making a request? This hidden metric is part of the user’s overall motivation. After all, we all know the frustration of a slow moving website.
This past month was haunted with social media outages, finance, and tech services. DDoS attacks affected entire countries and broadband services in Africa. We’re continuing to see a pattern of outages from social media services with multiple applications. When one of these apps goes down, at least one of the others usually goes as well. The worst of these outages occurred in March, when Facebook’s entire suite of apps went down.
A signup form has a ton of moving parts we often take for granted. There’s the form itself, and the database attached to that form that stores user data. Other databases may need to sync with the form, such as marketing drip emails or coupons. There’s often a thank you page with analytics attached to track goals, that may be gated behind an account. Any of these parts could break and our form might appear to function fine at first glance.
Last year’s ecommerce holiday shopping sales were at an all-time high. According to Adobe, Cyber Monday topped Black Friday with $7.87 billion in sales. While many companies have holiday advertising and marketing strategies in place, is your website optimized to give buyers the best possible shopping experience? We’ve created this handy guide to help you get ready for the mass of online shoppers looking for a deal. The last thing you want is to have a website meltdown on the big day.
Dashboards do their job best when they are a centralized space for the data you need. Not all data, but specifically those key performance indicators that drive the decision making at the top. Uptime.com created a customizable dashboard system that brings that level of personalization to you and your organization.
October is National Cybersecurity Awareness Month (NCSAM) in the US. IT departments are tasked with protecting more than ever. Today’s IT department is responsible for creating, maintaining and managing a myriad of systems. Not only do you need to secure internal connections, but you also need to ensure availability for cloud-based applications and your company website. Many of the suggestions below may be already in place.
Part of choosing a new website monitoring system should always include trying it out to make sure it’s the best solution for you. That’s why we’ve put together this handy guide. We want you to understand what Uptime.com can do for you and how to test it before becoming a paying customer. Your Uptime.com free trial lasts for 21 days, and we’re here to show you how to make the most of it.
No one likes a slow website. Every IT pro needs to constantly check website speed to keep up with the demands of today’s uber-connected world. Fast websites aren’t just about laptops or desktops anymore. Website users connect from a variety of devices like cell phones and smart TVs. This post will discuss website speed testing, including how often you should test your speed, why one speed test probably won’t cut it, and some tips and tricks related to website speed and performance.
Data breaches don’t wait for a convenient time to strike. They sometimes take months to uncover. They are complicated beasts, but once you’ve uncovered them some complex rules kick in that determine when you need to report the breach. Reporting a breach can be a daunting prospect. You’ll need to make a public statement in most cases, you may need to report the breach, and there may be legal requirements.
