Operations | Monitoring | ITSM | DevOps | Cloud

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Position Your MSP for Success With a Sales Playbook

To grow your MSP’s revenue and business performance, the best sales tool isn’t a selling platform or a ninja-rockstar-unicorn sales hire. It’s documenting and optimizing your sales process. Just like your favorite sports team follows a game plan to win, your sales team needs a playbook to close more business.

Now FedRAMP Ready, Sumo Logic Empowers Public Organizations

As we continue to adopt a digital-first mentality globally, there’s a massive shift to the cloud happening within federal agencies. While the sector has traditionally been slower to adopt new technologies, these agencies are understanding the urgent need to transition from legacy on-premise systems to more scalable and secure, cloud-based architectures.

Kubernetes as a Service: GKE vs. AKS vs. EKS

Kubernetes (K8s) is a prevalent open-source system for automating the deployment, scaling, and management of containerized applications. However, maintaining the service can be difficult and expensive. For that reason, it is easy to find platforms offering Kubernetes as a managed service. In this article, we will analyze three of the most popular services currently available: Google Kubernetes Engine, Azure Kubernetes Service, and Amazon Elastic Container Service for Kubernetes.

Kubernetes Master Class: How to Secure Production Kubernetes and Service Mesh Workloads on Rancher

As more container deployments move into production there will be an increasing level of attacks on application containers and the orchestration tools to manage them. The success of Kubernetes has been a major enabler for the “service mesh” concept to become a reality, as a “sidecar” container is the ideal form-factor for service mesh functions to be placed together with the service itself. The important thing to remember is that, although a service mesh has security features, it is NOT a security solution. It is not designed to provide the type of network, endpoint and host security required for defense in depth.

ManageEngine recognized as a May 2019 Gartner Peer Insights Customers' Choice for Network Performance Monitoring and Diagnostics Software

2019 continues to be a great year for ManageEngine accolades. This time, we are proud to announce that we’ve been named a May 2019 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics Software. The consistent performance of our network performance monitoring (NPM) solutions—OpManager, NetFlow Analyzer, and Network Configuration Manager—has been the driving force behind this recognition.

Better Together: DX AIOps and Intelligent Automation

Organizations are rapidly adopting AI first strategies to power digital business models. Hear Broadcom executives Kieran Taylor and Ralf Paschen share our approach for AI-driven automation for the digital business. In this video, you'll learn why having intelligent automation aligned to AIOps enables the promises of delivering AI-driven digital experiences.

Stop Focusing on Time to First Byte and Do This Instead

Metrics are the lifeblood of every data-driven decision. Question after question on forums like Reddit, Stack Overflow and other IT communities ask which metrics teams should focus on for improving website speed and end-user experience. There’s a push in web development circles to focus on Time to First Byte (TTFB) to measure and improve website speed. But every viewpoint has its opposition.

Does Infrastructure Monitoring Matter?

When things are going well, monitoring isn’t top of mind. But when services suffer a performance degradation or failure, then, suddenly, monitoring matters. Senior IT officers want to know what caused the problem, and stakeholders want to know when the problem will be resolved. Yet there isn’t a single source of truth. Instead, there are siloed monitoring solutions haphazardly stitched together that rarely provide timely answers.