“Always design with the customer in mind,” they say. “We listen to our customers,” they say. And they’re right. But why not actually ask the customers what they want and just build what they’re asking for? “We might be driven off-track if we implement what our customers want.” This may come up as an argument to stick to the vision path and never deviate from the roadmap. However, in the end, aren’t we trying to build something for the customers?

The main news of this new 733 update package is the improvement of the Pandora FMS console interface, besides the improvement of functionalities such as the recently launched Discovery, the agent Custom Fields or the network monitoring improvements with NetFlow and Pandora NTA (Network Traffic Analyzer).

When is it safest to visit Chicago parks? To walk the city’s streets? To be a kid? Here are three incredible anomalies I turned up in Chicago law enforcement data. I love Chicago. I’ve lived in Illinois for five years, and have come to love my visits to the city – the parks, the lake, the architecture, the music, the food, the universities, the people. It’s a city that’s truly unique in the world.

For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck!

The term “digital transformation” has emerged as a veritable buzzword over the past few years, with more and more companies leveraging new technologies to fundamentally shift how they do business and how their employees accomplish daily tasks. According to the International Data Corporation (IDC), by 2022, enterprises will spend almost $2 trillion annually on digital transformation agendas.

For about a year, since we incorporated CloudHedge.io and during the 18 months of product building before that, we spoke with hundreds of prospects (both partners and clients included). Our team worked directly with clients and with partners, enabling them to try the product and later on-board them. While Partners are big global SI’s, customers range between SME to Fortune 100 companies.

At the start of the year, we’ve shared some of our main projects for this year. A number are redesigns of elements in StatusHub, the first are new emails designs with threaded notification.

Application monitoring and alerting go hand-in-hand. Alerts point out critical issues in your infrastructure and help you identify and remediate components causing service degradation and disruption. To reduce the complexity involved in managing IT alerts, we’ve developed an integration between our application monitoring tool, Applications Manager, and our alert management solution, AlarmsOne.

Since Active Directory is the foundation of all Windows networks, monitoring Active Directory needs to be part of any comprehensive security strategy. Up to version 3.5, EventSentry utilized Windows auditing and the security event log to provide reports on: User Account Changes, Group Changes and Computer Account Changes.