Reduce alert noise and resolve incidents faster with ignio Event and Incident Management

Digitate

Oct 30, 2024

Eliminate noise, gain actionable insights, and remediate issues before they impact your business

Are you struggling with huge volumes of events and alert noise in your IT Operations? Most enterprises today face challenges in maintaining operational IT resilience and ensuring continuous service availability due to the sheer volume of IT events coming for different monitoring and observability tools.

That is why leading enterprises rely on Digitate’ s IT Event Management, an AI-driven, complete solution for event noise reduction, precise root cause analysis and autonomous resolution of incidents. A core capability of ignio™ AIOps platform, IT Event management leverages AI and Automation to identify genuine, actionable alerts, reduces the time, effort, and risk involved in manually filtering and correlating them, detects root-cause and autonomously resolves them leveraging its rich library of pre-built automations.

Full-stack visibility – Consolidates alerts from all monitoring tools to provide visibility across all technology layers. Provides detailed dashboards to get real-time views of
o past, current, and future alert state of the enterprise, highlights KPIs such as MTTD and MTTR, they also pinpoint risky entities or recurring alerts for further analysis.
Alert noise reduction - Removes noise and detects actionable alerts based on dynamic thresholds derived using identified system normal behavior and suppression of false positives. It also takes care of duplicates, irrelevant maintenance alerts and enabled adaptive noise reduction
Event prediction – Mines historical alert data to predict future outages by deriving alert trends and patterns using machine learning and AI algorithms. It also provides flexibility to configure predictions based on expert tacit knowledge.
Event triaging and root-cause analysis – Leverages advanced AI abilities and out -of-the-box knowledge libraries to analyze the issue, determine the probable root cause, recommend a fix, and assign it to the right experts
Automated resolutions - Closes the loop with automated and assisted healing of incidents and has inbuild self-heal capabilities across technologies to proactively resolve issues

Get started with ignio AIOps today and fast-track incident resolution and enable proactive and predictive event management

About Digitate________________________________________
Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations. Our award-winning product, ignio™, is a cognitive automation solution that helps IT rapidly identify and remediate outages in minutes. ignio’s unique pre-built knowledge allows customers to realize the value of AI in significantly less time than other solutions. It binds together disparate but interconnected business applications, processes, and the underlying infrastructure to drive smart decisions and perform actions autonomously.