RMAs should never result from software issues

RMAs should never result from software issues

Mar 6, 2025

Many hardware companies lose millions on RMAs and warranty returns, often replacing devices when a software update could have fixed the issue. Without data, it is hard to know what is really a hardware failure and what is just a software bug. Observability changes that by helping companies diagnose issues remotely, cut unnecessary returns, and keep margins intact.

#embeddedprogramming #wearabletech #wearables #wearabletechnology #wearablecomputing #iot #hardwaredesign #hardwareengineering