Operations | Monitoring | ITSM | DevOps | Cloud

August 2020

Hassle-free IP and switch port management with NetFlow Analyzer's IPAM SPM add-on

“The IP of that device? Let me look it up in this spreadsheet with a never-ending list of IP addresses! *sigh*” Sound familiar? Do you often need to block a certain port allowing unauthorized traffic, get the MAC address of the IP taking up most of your bandwidth, or scan for rogue devices entering your network? Then the IPAM SPM add-on is the solution for you!

Five worthy reads: Ethical AI: Why is it the need of the hour?

Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week, we highlight the urgent need for ethical AI due to increased adoption of AI enabled technologies by businesses during the COVID-19 pandemic.

5 reasons your network needs an advanced IP scanner

With networks continually scaling to meet business needs, advanced IP scanning has become a crucial task for network admins to ensure network availability and performance. Scanning IP addresses can be challenging in large networks, which often include wired and wireless devices with dynamic IPs, multiple DNS, DHCP configurations, and complex subnets.

Learn how monitoring VPNs enhances your remote workforce's productivity: The ITOM podcast [Episode 3]

The ITOM podcast returns with yet another episode aimed to alleviate all your remote work woes. In the last episode, we drilled into the nuances of VPN security, encryption, hashing algorithms, certification authorities, and much more. Now we’ll discuss the practical implications of VPNs on remote work. VPNs have become many organizations’ best bet to help maintain business continuity in this era of remote work.

Monitor your network traffic anywhere with NetFlow Analyzer's GUI on your iPhone

With the evolution of technology in recent times, the face of communication is ever-changing. In today’s environment, failing to adapt to these changes would mean failing to understand what the customer needs. Since every organization is migrating to smartphones and tablets, and employees are starting to depend more on these mobile devices, we at the NetFlow Analyzer team decided to up our game in terms of our mobile offering.

Vulnerability assessment | ManageEngine Vulnerability Manager Plus

ManageEngine Vulnerability Manager Plus is a prioritization driven threat and vulnerability management solution for enterprises with built-in remediation. This video covers how you can utilize Vulnerability Manager Plus to discover vulnerabilities, put them in context to understand their impact and urgency, and swiftly remediate the imminent vulnerabilities with a built-in patching workflow.

4 ways to save on IT costs in the asset life cycle [Part 3: Maintenance and support]

We’re back with part three of our four-part series on cutting down IT costs during the asset life cycle. In the last blog, we discussed ways to save in the asset deployment stage. In this part, we’ll look at maintenance and support, and examine ways to save during this stage of the asset life cycle. When it comes to IT technicians, time is money. On any given day, an organization can have thousands of assets in play.

Master the art of VPN encryption: The ITOM podcast [Episode 2]

Gear up as The ITOM podcast returns with an all new episode specially tailored to help ease all your remote work woes in an IT environment. In the last episode, we discussed VPNs, their protocols, and the advantages of using a VPN in the remote work setting. Episode 1 helped set the stage for us to dive deeper into the nuances of VPN security and encryption. Encryption helps transform confidential information into cipher text or coded text for safe transit across secure VPN tunnels.

Presenting SupportCenter Plus 11.0, with account management, billing contracts, field service management, and more

We’re delighted to present the all-new SupportCenter Plus. It comes with the powerful capabilities you’ll need to provide exceptional customer support. This help desk software isn’t just effective and feature-rich—it’s also quite cost-efficient. Wondering what awaits you in SupportCenter Plus 11.0? Let’s take a look.

Network Configuration Manager - One-stop solution for your network configuration management needs.

ManageEngine Network Configuration Manager is a multi-vendor configuration management solution for switches, routers, firewalls, and other network devices. Many IT admins worldwide opt for Network Configuration Manager for its simple interface and powerful configuration management at a very basic price.

4 ways to save on IT costs in the asset life cycle [Part 2: Deployment]

Welcome back to our four-part series on cutting IT costs in the asset life cycle. In our last blog, we discussed challenges with spending during the asset procurement stage and learned about valuable reports that can help. In this part, we’ll talk about asset deployment and look at more reports that can help cut costs during this stage of the asset life cycle.

South Africa's GDPR: The POPI Act and it's impact on Desktop Central users

The Protection of Personal Information (POPI) Act puts South Africa’s data regulation standards on par with existing data protection laws around the world. It aims to protect personally identifiable information (PII), enforce individuals’ rights to privacy, and provide guidelines for lawfully processing sensitive information and notifying regulators and data holders in the event of a breach.

Five worthy reads: How augmented data management can pave the way for better decision-making

As there are more advances in data use, businesses must ensure they’re delivering value by utilizing all data sources present in their environments. Irrespective of the source of data, be it operational or transactional systems, smart devices, social media, video, or text, it’s what the business does with the data available that determines its value strategy.

ManageEngine launches M365 Security Plus, an exclusive security solution for Microsoft 365

Data is the cornerstone of most businesses. Companies handle a substantial amount of data every day, and just one data breach can result in compliance violations, lawsuits, and more, costing the company thousands of dollars. Here at ManageEngine, we believe that part of what makes a business successful is having an efficient security solution. Taking that one step further, we have designed the perfect security solution for Microsoft 365: M365 Security Plus.

ITOM podcast episode 1 is out! Learn the basics of VPNs to enable your remote workforce

The wait is finally over. The first episode of our weekly podcast series aimed to alleviate all your remote work hassles is out. The efficacy of remote operations depends on a robust virtual private network (VPN). VPNs help facilitate remote work by acting as a conduit between an organization’s remote workers and its private network. VPNs ensure a safe passage for the transmission of business-critical data and grants end users access to on-premises services to maintain operational continuity.

The NIST Cybersecurity Framework: 5 core functions and how to align with them using AD360

The Cybersecurity Framework (CSF) was developed by the National Institute of Standards and Technology (NIST), a division of the U.S. Department of Commerce. This framework was created through collaboration between various private-sector and government experts to provide high-level taxonomy of cybersecurity outcomes and a methodology to assess and manage those outcomes.

5 tips to avoid cyberattacks on EdTech platforms

As the COVID-19 pandemic rages on, many educational institutions have been forced to shift their on-campus classes to online classes. Various EdTech platforms have also launched free classes that have prompted students to try their hands on digital education. With more students turning to online learning than ever, these platforms have emerged as a lucrative target for cybercriminals.

Combating cyberthreats with a sound PAM strategy in 2020

In this on-demand webinar, we'll walk you through reasons a PAM program is necessary, introduce the typical PAM maturity curve, and discuss real-world use cases on how a PAM program will fit into your overall enterprise IT operations. In addition, we'll look at ManageEngine's strategy and offerings to help you build a sound, foolproof PAM program.

Monitoring NGINX with Applications Manager

NGINX is open-source software that started out as a web server and now provides various solutions such as web serving, reverse proxying, caching, load balancing, media streaming, and more. It also serves as a proxy server for email (IMAP, POP3, and SMTP) and a reverse proxy and load balancer for HTTP, TCP, and UDP servers.

Get a live view of network performance with OpManager's Real-time Dashboard

Although network monitoring is an unenviable task, it must be done to sustain your network’s health. But what if you had a real-time report containing only key metrics, revealing how your network is doing without overloading you with information? This would (1) assure you that there are no aberrations in your network and (2) give you peace of mind.

We studied how the pandemic has affected ITSM - here are the results

As the world moves towards the “new normal” on account of the pandemic, numerous adjustments and recalibrations have been made in all aspects of our lives, including the organizations we are part of. As businesses base their operations on a dispersed workforce beyond the corporate perimeter, IT teams have been the ones largely enabling this successful migration to home workspaces and further sustaining the remote network to foster productivity.

Introducing the OpUtils mobile app

Troubleshoot your IP addresses and switch ports faster and smarter! Managing and troubleshooting your network IPs and ports effectively can become difficult if hands-on network monitoring by your IT team is required at all times. Ever wondered if you can monitor your IPs and endpoints on the go? If yes, the solution you need is the OpUtils mobile app.

Building an effective IT asset management strategy with ServiceDesk Plus Cloud

In this session of ManageEngine's Masterclass 2020, we will discuss how to manage all assets in your organization's IT infrastructure, and optimize asset usage. Stay on top of your assets with an IT asset management (ITAM) strategy that helps you keep track of both hardware and software assets throughout their entire life cycle.