On this SysAdmin Appreciation Day, we pause to honor the remarkable individuals who work behind the scenes and whose efforts power every problem solved, every seamless connection, and every technological success. They are the sysadmins—the unsung heroes deserving our heartfelt gratitude. Today, we express our gratitude to the masters of multi-tasking, the conquerors of crashes, and the champions of security—the beloved sysadmins! Your unwavering commitment to excellence inspires us all.

ELB cost optimization- CloudSpend Amazon Elastic Load Balancing (ELB) is a load balancing service that automatically and evenly distributes incoming traffic from client-side applications across multiple virtual server instances, like Amazon EC2 instances, containers, or IP addresses, in different availability zones. It smoothly handles server instance failover and unavailability, thus increasing the application’s fault tolerance.

A webhook, or web callback, is a user-defined HTTP callback used to alter the behavior of a webpage or application. It is triggered by specific events in a web application, such as receiving an SMS message or phone call. When the webhook is triggered, the source application sends an HTTP request, usually in the form of a POST or GET request, to the URL configured for the webhook.

Voice over IP (VoIP) is a fairly old technology, brought into prominence during the 90s as an alternative to the hegemony of public switched telephone network (PSTN) telephony providers in the market. While VoIP was an alternative to normal telephone at that time, it soon led to a cascade of technological developments that changed the IT landscape. In a modern IT organization, VoIP-based technologies are indispensable.

According to Cisco’s 2022 Global Hybrid Cloud Trends Report, 82% of IT leaders say that they have adopted a hybrid cloud. Cloud adoption has been a popular topic of conversation among many companies. Some wanted to make the huge leap from on-premises to cloud; some didn’t. Although the cloud has numerous benefits, it’s wise to keep critical resources limited to on-premises. Why, you might ask?

We’re elated to announce that ManageEngine has been recognized in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring and Observability.

In the ever-changing world of IT and digitalization, we’ve all probably pondered the same thought at least once: “Can AI ever replace me?” An example is the Tom and Jerry cartoon episode with the robot cat meant to replace Tom. Another is the video game Detroit: Become Human that navigates a world where self-aware androids surpass humans in intelligence. Fiction aside, we’re already seeing AI’s true capabilities with tools like Chat GPT and Bard.

Enterprise workflow management is a strategic approach that enables organizations to standardize and optimize their workflows, ensuring seamless collaboration, improved productivity, and reduced costs. By leveraging the right tools, enterprise workflow management empowers IT teams to define, execute, and monitor their processes in a structured and consistent manner.

During IT incident management, if there is one process where effective communication makes all the difference, it’s incident triage. In sending alert notifications, configuring escalation policies and hand-off notifications, and keeping stakeholders informed, effective communication plays an integral role in orchestrating incident triage. This means you need to proactively alert technicians and stakeholders with context-rich communication.

ManageEngine CloudSpend, a cloud cost management tool, is excited to announce the release of its new, Reports feature. CloudSpend’s Reports feature automates report generation for integrated cost accounts, utilizing tags like Region, Service, and Billed Accounts for each one.